Jomar Negron

• Ensure standards, systems, and processes are always effectively in place
• Lead hourly associates in their commitment to achieving and maintaining hospital cleaning quality standards
• Schedule appropriate preventive maintenance of equipment
• Conduct quality assurance rounds to monitor daily progress in achieving/maintaining department objectives
• Ensuring compliance with legal and company policies and procedures
• Monitor and respond to tickets, phone calls, and emails
• Provide mentorship to hourly associates
• Communicate effectively with staff, hospital administration, and management
• Provided Help Desk technical support, including password resets, troubleshooting devices/office equipment, Network connectivity, and assisting with Office 365 issues, ensuring efficient resolution of user problems, and maintaining a high level of customer satisfaction
• Delegated assignments and verified work quality and completion according to facility and regulatory standards.
• Led training in sanitation and cleaning practices.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
• Addressed customer feedback and complaints to maximize satisfaction.
• Scheduled and prioritized tasks to staff, overseeing work completion.
• Maintained office PCs, networks and mobile devices.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Managed system-wide operating system and software deployments as well as related software upgrade problems.
• Proved successful working within tight deadlines and a fast-paced environment.
• Corrected connectivity faults to restore user access to local networks.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Configured and tested hardware, devices, and software to set up work stations for employees.
• Researched and identified solutions to technical problems.
• Created user accounts and assigned permissions.
• Developed and implemented preventive maintenance procedures.
• Troubleshoot a wide range of technical issues, including computers, mobile devices, printers, and network connectivity.
• Installed and configured operating systems and applications.
• Generated reports to track performance and analyze trends.
• Tested new software and hardware prior to deployment.
• Monitored system performance to identify potential issues.
• Installed, configured and maintained computer systems and network connections.
• Set up PCs and microphones for use in video presentations.
• Collaborated with IT and finance departments to optimize hardware budget by identifying specific weaknesses in current equipment.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Complete daily paperwork (downtime, work area inspection, etc.)

• Ensure that all shipping, receiving, and picking documents are completed accurately and on time
• Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
• Inspects shipments for damage or defects
• Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
• Complete all records and reports as required through the use of warehouse management systems
• Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
• Navigate computer (i.e., input relevant data regarding used/unloaded material)
• Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
• Provided technical support troubleshooting devices/office equipment, and assisting with Office 365 issues, ensuring efficient resolution of user problems
• Verified clerical computations against physical count of stock to adjust errors in computations.
• Work alone or with others to accomplish tasks
• Operate forklift to unload or move material
• Organize material properly in-house
• Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
• Maintain open communication with your supervisor, Client Service Representatives, and teammates to address any necessary inquiries or concerns
• Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
• Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
• Inspected third-party equipment installations to verify correct and consistent operations performance.
• Completed troubleshooting for Windows, MacOS and Linux-based desktops and laptops.

• Package decontaminated and cleaned instruments for sterilization
• Retrieve soiled instruments and other equipment from customer departments
• Deliver sterile equipment when needed
• Decontaminate Surgical Instruments
• Complete trays in a prompt and efficient manner while inspecting instruments for bioburden and/or damage
• Log loads to be sterilized
• Follow count sheets when assembling trays and check for any missing items
• Take physical inventory of surgical instruments and input data into local tracking system
• Communicate with departments regarding any discrepancies or needs

• Unload & load material from delivery vehicles
• Record daily stock usage and adjust quantity database
• Provided technical support, troubleshooting devices/office equipment, and assisting with Office 365 issues, ensuring efficient resolution of user problems
• Data Entry
• Monitor and adjust database to accurately reflect on hand inventory
• Physically record all inbound deliveries & discrepancies
• General housekeeping for work area
• Store, select, pack and/or distribute warehouse inventory
• Perform inventory checks as needed or requested
• Keep manual log of daily task
• Utilize Forklifts and/or Ride-on/manual jacks to move items