Jomaridz Smith-Santiago
Emmaus,PA
Summary
Compassionate Early Childhood Educator with experience in creating safe and engaging learning environments. Expertise in fostering relationships with children and families, enhancing social-emotional development, and planning impactful classroom activities. Organized and adaptable professional committed to leveraging skills in communication and teamwork to support educational growth.
Overview
12
12
years of professional experience
Work History
Lead Teacher, Two-Year-Olds Classroom
Endless innovation academy
Allentown, Pennsylvania
01.2022 - Current
- Created a safe and nurturing environment that promoted emotional security and social interaction.
- Designed and executed age-appropriate activities that stimulated cognitive and social development.
- Crafted lesson plans that engaged two-year-old learners and supported developmental milestones.
- Consistent communication with parents, therapists and staff members virtually and in person
- Facilitated employee training sessions to enhance classroom management skills.
Receptionist
LA Fitness
Allentown, Pa
02.2019 - 04.2021
- Oversaw front desk operations, ensuring a clean and organized reception area.
- Greeted and assisted members, fostering a welcoming environment.
- Addressed member inquiries and resolved issues, enhancing member satisfaction.
- Administered new and active memberships by updating records and assisting members with enrollment processes.
Sales Associate
Love Culture
Whitehall , Pa
08.2017 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting fashion items and providing styling advice.
- Engaged with customers to build relationships and foster loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure store operations ran smoothly.
- Trained new staff on product knowledge and customer service techniques.
Sales Associate
Carters Oshkosh
Allentown, Pennsylvania
07.2017 - 07.2019
- Processed sales transactions accurately using point-of-sale systems.
- Trained new staff on product knowledge and customer service techniques.
- Maintained visual merchandise displays to align with brand standards.
- Managed inventory levels, including restocking and organizing merchandise.
Waitress
Sonic
Allentown , Pa
06.2014 - 10.2016
- Provided excellent customer service in fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took accurate food and drink orders from customers.
- Took orders for food and drinks and delivered them to guests.
- Delivered orders promptly to ensure guest satisfaction.
- Handled cash transactions and processed payments accurately.
Education
Certificate - Early Childhood Care And Education
Northampton Community College
Bethlehem, PA11-2022
High School Diploma -
Louis E Dieruff
Allentown, PA06-2018
Skills
- Child development
- Curriculum development
- Cognitive strategies
- Parent communication
- Staff training
- Time management
- Relationship building
- Team collaboration
- Problem solving
- Conflict resolution
- Customer service
- Front desk management
- Communication skills
Timeline
Lead Teacher, Two-Year-Olds Classroom
Endless innovation academy
01.2022 - Current
Receptionist
LA Fitness
02.2019 - 04.2021
Sales Associate
Love Culture
08.2017 - 08.2019
Sales Associate
Carters Oshkosh
07.2017 - 07.2019
Waitress
Sonic
06.2014 - 10.2016
Certificate - Early Childhood Care And Education
Northampton Community College
High School Diploma -
Louis E Dieruff