Jomarie Ramos
Deltona,FL
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
3
3
years of professional experience
Work History
Child Caregiver
Private Care
01.2024 - Current
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
Medical Receptionist
Harmony Clinic
02.2023 - 07.2023
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Supported office staff and operational requirements with administrative tasks.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Ensured optimal use of clinic resources by tracking inventory levels and submitting supply orders when needed.
- Supported practice growth by promoting available services through marketing materials displayed in the reception area or provided during phone conversations with prospective clients.
Overnight Stocker
Amazon
08.2022 - 11.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Customer Service Cashier
Walgreens
07.2021 - 07.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
Education
Associate of Arts - Occupational Therapy
Seminole State College of Florida
Sanford, FL06.2024
Skills
- Time Management
- Office Administration
- Customer Service
- Reliability and punctuality
- Effective team collaboration
Volunteer experience
Senior Activities Coordinator
Golden Choice Assistant Living, Orange CIty, Fl
- Ensured a balanced meal and the proper supplements for each senior needed.
- Collaborated with staff members to plan and developed programs of events and schedules of activities.
- Planned, directed, and supervised recreational and entertainment activities led by staff, such as sports, games, or performing arts.
Languages
Spanish
Native or Bilingual
Timeline
Child Caregiver
Private Care
01.2024 - Current
Medical Receptionist
Harmony Clinic
02.2023 - 07.2023
Overnight Stocker
Amazon
08.2022 - 11.2022
Customer Service Cashier
Walgreens
07.2021 - 07.2022
Associate of Arts - Occupational Therapy
Seminole State College of Florida