I have been a proactive unit secretary and caregiver with 16 years of healthcare experience. Frequently commended for a proactive, reliability, and a patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve patient and team goals.
Overview
14
14
years of professional experience
Work History
Med/Surg Unit Secretary
University Hospitals, Geneva Medical Center
Geneva, OH
12.2011 - Current
Managed incoming calls and directed to appropriate department.
Organized paperwork such as charts and reports for office and patient needs.
Maintained rapport with physicians, nurses, and other healthcare personnel.
Maintained current and accurate medical records for patients.
Provided information for patient admissions and discharges to foster timely processing.
Monitored inventory levels and advised management of need for replenishment.
Executed administrative duties to facilitate unit tasks and meet team goals.
Developed training protocols for new unit secretaries.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Placed new supply orders, managed inventory and restocked clerical spaces.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
STNA
Rae Ann Skilled Nursing Of Geneva
Geneva, OH
04.2008 - 06.2011
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Provided direct personal patient observation, care and assistance 20-25 patients per shift.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Education
GED -
Madison High School
Madison, OH
Associate of Applied Science - Respiratory Therapy
Lakeland Community College
Willoughby, OH
Skills
Respiratory Care Procedures
Cardiopulmonary Resuscitation (CPR)
Interpersonal Communication Skills
Acute Illness
Diagnostic Procedures
Ventilation Management
Airway Management
EMR Systems
Professional Bedside Manner
Patient Education
Spirometer Reading
Respiratory Conditions
Timeline
Med/Surg Unit Secretary
University Hospitals, Geneva Medical Center
12.2011 - Current
STNA
Rae Ann Skilled Nursing Of Geneva
04.2008 - 06.2011
GED -
Madison High School
Associate of Applied Science - Respiratory Therapy
Lakeland Community College
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