JOMARIE WILLIAMS
TAMPA,FL
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse- Intermediate Care Unit
HCA Florida Northside Hospital
St. Petersburg, Florida
11.2025 - Current
- Delivered comprehensive nursing care to acutely ill patients in a progressive care/step-down unit, managing complex conditions such as cardiac, respiratory, and post-surgical cases.
- Monitored and interpreted cardiac rhythms, vital signs, and hemodynamic status, promptly identifying and responding to patient deterioration.
- Administered medications, including IV drips and titratable infusions (e.g., antiarrhythmics, anticoagulants), ensuring accuracy and patient safety.
- Performed advanced nursing interventions such as wound care, central line management, and tracheostomy care.
- Prioritized and managed care for multiple high-acuity patients in a fast-paced environment.
- Ensured adherence to infection control protocols and patient safety initiatives, reducing hospital-acquired conditions.
Registered Nurse-Neuro Ortho Trauma Med Surg
HCA Florida Bayonet Point Hospital
Hudson, FL
02.2025 - Current
- Conducted comprehensive assessments of patients with orthopedic and trauma-related injuries.
- Monitored vital signs, pain levels, and neurological status to ensure optimal care.
- Evaluated injury or surgery impact on patient mobility and function.
- Administered prescribed pain relief medications, including opioids and NSAIDs.
- Managed surgical incisions, fractures, and trauma-related wounds effectively.
- Collaborated with therapists to facilitate rehabilitation and early mobilization.
- Provided education on post-surgery care and proper use of assistive devices.
- Documented patient assessments and interventions in medical records accurately.
Debt Resolution Specialist
Century Consulting Services
Remote
08.2020 - 08.2023
- Engaged with clients through phone, email, or written correspondence to discuss outstanding debts in a clear, respectful, and professional manner.
- Approached each conversation with compassion and understanding to reduce tension and create a cooperative environment.
- Analyzed each client’s unique financial situation, and offer realistic, customized solutions, such as payment plans or settlement options.
- Worked with other departments to resolve complex cases and provide holistic support to clients.
Call Center Team Lead
Florida Central Credit Union
Tampa, FL
05.2017 - 07.2020
- Cultivated a supportive and inclusive team culture that encouraged open communication, mutual respect, and shared goals.
- Modeled professional behavior, empathy, and excellent customer service to inspire team members, and set performance standards.
- Acted as the go-to resource for team members needing assistance with difficult calls, system issues, or policy clarification.
- Took ownership of complex or escalated member concerns, using active listening and de-escalation techniques to resolve issues effectively.
Product Specialist
Apple Store, International Plaza
Tampa, FL
11.2015 - 04.2017
- Greeted customers with enthusiasm, assessed their needs, and provided tailored product recommendations, and support.
- Thrived in a dynamic retail setting with changing priorities, high customer volume, and time-sensitive interactions.
- Shifted between selling, troubleshooting, and customer support roles as needed throughout the day.
- Engaged in regular training to improve product knowledge, customer service skills, and teamwork.
Education
Associate of Science - Nursing
Keiser University
Tampa, FL12.2024
Skills
- Advanced cardiac life support (ACLS) certification
- Patient assessment
- Documentation and charting
- Vital signs monitoring
- Emergency response
- Spanish proficiency
Certification
- Florida Board of Nursing, Registered Nurse, #9679545, 02/2025
- American Red Cross Training Services, Basic Life Support, 08/2025
- American Red Cross Training Services, Advanced Cardiac Life Support, 10/2025
Timeline
Registered Nurse- Intermediate Care Unit
HCA Florida Northside Hospital
11.2025 - Current
Registered Nurse-Neuro Ortho Trauma Med Surg
HCA Florida Bayonet Point Hospital
02.2025 - Current
Debt Resolution Specialist
Century Consulting Services
08.2020 - 08.2023
Call Center Team Lead
Florida Central Credit Union
05.2017 - 07.2020
Product Specialist
Apple Store, International Plaza
11.2015 - 04.2017
Associate of Science - Nursing
Keiser University