Jomil R. Orpilla

Safety and security leader responsible for supporting comprehensive security, life-safety, emergency preparedness, and operational resilience programs at the Hawai‘i Convention Center, a 1.1-million-square-foot public assembly venue hosting high-volume events and complex operations. Provide leadership across workforce management, event security, guest and associate safety, regulatory compliance, incident response, and continuity planning while partnering closely with executive leadership, facility departments, contractors, clients, and public-safety agencies. Lead initiatives involving Emergency Action Plan modernization, ICS/NIMS preparedness, root-cause analysis, fire and life safety, weapons-detection operations, training development, and organizational safety programs. Coordinate preparedness initiatives with agencies including HPD, HFD, FBI, HI-EMA, and other public-safety partners while advancing practical improvements that strengthen safety, accountability, and operational readiness.

Supported the planning and delivery of event security operations for large-scale conventions, public events, and special functions at the Hawai‘i Convention Center. Provided frontline leadership to event security personnel while coordinating staffing, access control, crowd management, incident response, client requirements, and venue safety expectations. Worked closely with security management, event teams, contractors, and public-safety partners to help maintain safe and efficient operations during high-attendance events. Contributed to improvements in officer deployment, briefing practices, emergency preparedness, weapons-detection operations, and overall event security consistency while preparing for broader leadership responsibilities within the department.

Led day-to-day security and safety operations within a luxury hospitality environment, supporting guest protection, employee safety, asset protection, emergency response, and overall resort security standards. Assisted with the resort’s post-COVID reopening, supporting implementation of evolving State of Hawai‘i safety requirements, health protocols, access measures, and operational procedures as the property transitioned back to full guest operations. Supervised security personnel and coordinated incident response, investigations, access control, patrol operations, key accountability, and documentation while maintaining the discreet, service-focused approach expected within a Four Seasons property. Partnered with resort leadership and operational departments to address safety concerns, support special events and VIP activity, and strengthen operational consistency through team development, risk awareness, and effective emergency coordination.

Provided frontline security and guest-safety support within a luxury resort environment, conducting patrols, responding to incidents and emergencies, monitoring access, documenting security concerns, and assisting guests and employees with a strong service-focused approach. Supported investigations, key and property-control procedures, life-safety response, special events, and daily coordination with resort departments while maintaining the discretion and professionalism expected in a Four Seasons setting. Developed a strong foundation in luxury hospitality security, emergency response, guest relations, and operational awareness that ultimately supported advancement into security leadership.

Supported district-level asset protection operations across multiple TJ Maxx and Marshalls locations, conducting internal and external theft investigations, surveillance, floor observations, CCTV review, and policy-compliance monitoring. Partnered with store leadership, corporate loss prevention, and law enforcement on investigations, apprehensions, shrink-reduction strategies, and associate awareness efforts. Contributed to a district shrink-reduction initiative across three locations, using investigative trends and targeted prevention measures to strengthen controls and reduce merchandise loss. This role provided a strong foundation in retail asset protection, behavioral observation, investigations, and data-driven loss prevention.

Provided frontline safety and security support within a high-volume Waikiki resort environment, assisting with guest and employee safety, patrol operations, access control, incident response, and documentation. Responded to medical, safety, security, and guest-service concerns while coordinating closely with hotel departments to support smooth daily operations. Assisted with investigations, property and key control, emergency procedures, and monitoring of public and back-of-house areas. Built strong experience balancing hospitality service with security awareness in a busy resort setting serving both local and international guests.