Jomyra Diaz
Brooklyn,NY
Overview
8
8
years of professional experience
Work History
Surgical Coordinator
NY HEALTH
11.2022 - Current
- Improved patient experience by efficiently coordinating pre-operative preparations.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with anesthesia providers to ensure timely arrival and preparation for scheduled surgeries.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Promoted effective teamwork among colleagues through consistent communication and collaboration on complex cases requiring coordination across multiple departments.
- Maintained a high level of organization in managing appointment calendars for multiple surgeons simultaneously without compromising accuracy or efficiency.
Front Desk Receptionist
New York Cancer and Blood Specialists
07.2021 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
Receptionist/Medical Assistant
Kings Plaza Foot Care
08.2015 - 07.2021
- Interacting with patients, insurance companies and other medical professionals, Answering phones, EMR/EHR experience, Insurance verification, Knowledge of Insurance benefits and how to communicate this to patients, Preparing patients for examination and Assisting the physician during exams, Prescription refill requests, Schedule patients, Checking patients in and out, Keep exam rooms clean, stocked with adequate medical supplies
Education
High school diploma or GED -
Bushwick Community High School
02.2013
Skills
- Patient Coordination
- Adaptability and Flexibility
- Strong Communication Skills
- Time Management Abilities
- Organizational Skills
- Computer Literacy
Timeline
Surgical Coordinator
NY HEALTH
11.2022 - Current
Front Desk Receptionist
New York Cancer and Blood Specialists
07.2021 - 11.2022
Receptionist/Medical Assistant
Kings Plaza Foot Care
08.2015 - 07.2021
High school diploma or GED -
Bushwick Community High School
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