Jon Adams
Moore,SC
Summary
Spearheaded high-volume sales across multiple units with proactive and ambitious approaches. Natural leader with relationship- and team-building expertise devoted to developing staff members, acquiring new customers and closing valuable sales deals. 19+ years of accomplishment in managing mortgage sales.
Overview
18
18
years of professional experience
Work History
Area Sales Manager
Cross Country Mortgage
02.2023 - Current
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Branch Manager
American Pacific Mortgage Corporation
03.2022 - 02.2023
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Branch Manager
LendUS, LLC
12.2016 - 03.2022
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Branch Manager
Midland Mortgage Corporation
02.2016 - 12.2016
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Consulted customers to boost product sales and services.
- Examined customer loan applications for loan approvals and denials.
- Boosted sales and customer loyalty through incentive programs.
Mortgage Loan Officer
Fairway Independent Mortgage Corporation
07.2015 - 02.2016
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Mortgage Loan Officer
Atlantic Bay Mortgage Group, LLC
08.2014 - 05.2015
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Organized educational seminars for prospective homebuyers, increasing company visibility in the community.
Mortgage Loan Officer
Guild Mortgage Company LLC
05.2013 - 09.2014
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Organized educational seminars for prospective homebuyers, increasing company visibility in the community.
Mortgage Loan Officer
Advance Mortgage Source, Inc.
08.2005 - 05.2012
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Organized educational seminars for prospective homebuyers, increasing company visibility in the community.
Education
Bachelor of Science - Management
University of South Carolina Upstate
Spartanburg, SC12.2001
High School Diploma -
Lassiter High School
Marietta, GA05.1997
Skills
- Contract Review
- Closing Strategies
- Sales Training
- Sales Team Supervision
- Lead Qualification
- Sales Presentations
- Relationship Building
- Sales Tracking
- New Account Development
- Pipeline Management
- Budget Management
- Goal Setting
- Conflict Resolution
- Strategic Planning
- Business Development
- Time Management
Timeline
Area Sales Manager
Cross Country Mortgage
02.2023 - Current
Branch Manager
American Pacific Mortgage Corporation
03.2022 - 02.2023
Branch Manager
LendUS, LLC
12.2016 - 03.2022
Branch Manager
Midland Mortgage Corporation
02.2016 - 12.2016
Mortgage Loan Officer
Fairway Independent Mortgage Corporation
07.2015 - 02.2016
Mortgage Loan Officer
Atlantic Bay Mortgage Group, LLC
08.2014 - 05.2015
Mortgage Loan Officer
Guild Mortgage Company LLC
05.2013 - 09.2014
Mortgage Loan Officer
Advance Mortgage Source, Inc.
08.2005 - 05.2012
Bachelor of Science - Management
University of South Carolina Upstate
High School Diploma -
Lassiter High School
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