Summary
Overview
Work History
Education
Timeline
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JON A. OTERO

Midland,GA

Summary

Dynamic and results-driven Program Manager and Army Veteran with 20+ years of experience leading cross-functional teams and managing complex operations in military and corporate environments. Proven ability to build and lead high-performance teams, cultivate executive-level relationships, and drive top-and bottom-line growth. Adept in strategic planning, organizational development, and resource optimization to align initiatives with business objectives. Demonstrated success in expanding organizational capabilities, improving operational efficiency, and delivering measurable outcomes. Skilled in developing and executing comprehensive training programs using a blend of exercises, lectures, and presentations to achieve mission-critical goals.

Overview

13
13
years of professional experience

Work History

Senior Operations Executive

U.S. Army
03.2023 - Current
  • Senior advisor for a Multi-Departmental Organization consisting of 3,000–5,000 personnel. Delivering professional development and leadership training, directly influencing the growth of thousands of future Army leaders annually.
  • Led strategic planning and execution of high-impact training programs across multiple subordinate units, ensuring alignment with organizational objectives and Army-wide leadership development standards.
  • Supervised and mentored senior leaders, instructors, and staff across multiple professional military education courses, driving performance, accountability, and instructional excellence.
  • Oversaw organizational readiness, compliance, and morale across a multi-company brigade while managing personnel development, risk mitigation, and operational synchronization.
  • Led cross-functional collaboration among training, logistics, and support teams to ensure seamless program delivery and mission success.

Director of Operations

U.S. Army
07.2020 - 06.2023
  • Directed operations for a multi-unit training organization comprising five companies, 154 instructors, and 1,200 trainees, ensuring cohesive leadership and mission alignment across the battalion.
  • Led the strategic planning, coordination, and execution of high-impact training programs supporting the development of over 2,400 individuals annually.
  • Advised senior leadership on executing an annual operating budget exceeding $1M, ensuring fiscal accountability and resource optimization.
  • Oversaw the management and operational readiness of a $37M facility, maintaining infrastructure integrity, compliance, and support for large-scale training initiatives.
  • Championed cross-functional collaboration among leadership, logistics, and instructional teams to drive efficiency, performance, and operational excellence.

Director of Operations

U.S. Army
08.2019 - 06.2020
  • Directed cross-functional operations and training for 100+ personnel, including civilian and military staff, to ensure seamless execution of organizational priorities and readiness.
  • Led strategic planning and coordination of large-scale training programs, mobilization activities, and emergency response initiatives across dynamic, high-stakes environments.
  • Allocated and prioritized resources across multiple projects and teams, enhancing operational efficiency, mission success, and organizational resilience.
  • Developed and managed workforce performance, training, and well-being initiatives, cultivating a highly developed team.
  • Championed modernization and change management efforts, aligning evolving technologies and organizational goals while advising senior leadership on operational strategy.

Senior Operations Program Manager

U.S. Army
08.2017 - 07.2019
  • Directed operations, training, and modernization initiatives for 2,400+ personnel, aligning organizational capabilities with evolving strategic objectives and readiness standards.
  • Led large-scale, high-impact training exercises and multi-unit coordination efforts, driving continuous improvement and innovation in operational performance at the Army’s premier training center.
  • Advised executive leadership on resource allocation, force readiness, and modernization strategy, shaping the organization's policy development and capability advancement.
  • Oversaw regional logistics, personnel tasking, and professional development programs, ensuring efficient resource management and mission-aligned execution.
  • Managed the performance, training, and well-being of 26 direct reports and their families, fostering a culture of accountability, resilience, and leadership growth.

Senior Training and Development Manager

U.S. Army
07.2012 - 07.2017
  • Provided strategic coaching and performance feedback to Battalion Tactical Operations Centers, enhancing operational effectiveness and decision-making capabilities for rotational training units.
  • Guided Army leaders through complex tactical exercises, fostering operational readiness and continuous improvement in high-pressure environments.
  • Monitored and assessed operational progress, ensuring optimal execution of plans while managing critical information and data flow across multiple teams.
  • Enforced safety protocols and exercise rules of engagement, ensuring compliance and mitigating risks during high-stakes training operations.
  • Managed $1.4M of equipment, overseeing accountability, maintenance, and logistical support to ensure mission readiness.

Education

Associate’s degree - Business Administration and Management

Excelsior University

Bachelor of Business Administration and Management -

Park University

Timeline

Senior Operations Executive

U.S. Army
03.2023 - Current

Director of Operations

U.S. Army
07.2020 - 06.2023

Director of Operations

U.S. Army
08.2019 - 06.2020

Senior Operations Program Manager

U.S. Army
08.2017 - 07.2019

Senior Training and Development Manager

U.S. Army
07.2012 - 07.2017

Associate’s degree - Business Administration and Management

Excelsior University

Bachelor of Business Administration and Management -

Park University

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JON A. OTERO