Jon C. Gilbert
Sherman
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
21
21
years of professional experience
Work History
Research & Data Entry Associate
LARSON & ASSOCIATES
04.2015 - Current
- Updating Excel spreadsheets with new or current customer information
- Researching potential leads based upon warm contact information
- Extensive Google, Yahoo, and Bing Searching for information based upon project
- Completing weekly reports and keeping with supervisor communication
- Sorted documents and maintained organized filing process.
- Implemented process improvements that increased overall efficiency within the department, making it easier for colleagues to complete their tasks more effectively.
Stay at Home Father/Medical Caregiver
Daughter
10.2011 - Current
- Enhanced patient comfort by providing compassionate care and addressing individual needs.
- Contributed to a clean, sanitary environment by maintaining strict infection control practices while performing all caregiving duties.
- Performed routine health assessments, identifying early warning signs of potential health issues and taking appropriate action when necessary.
- Administered medications as prescribed, closely monitoring for potential side effects or adverse reactions.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assistant Manager
CHICAGO RICK'S PIZZA
06.2008 - 06.2009
- Answering phones, taking orders & payments
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisting in food prep, making, and delivery prepare
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opening & closing store, holding a key to business
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Door-To-Door Sales Representative
PACIFIC COAST CLEARING SERVICES
01.2004 - 09.2006
- Selling magazine subscriptions door-to-door in different states
- Meeting sales quota daily
- Helping drive representatives from location to location
- Answering customer questions in person, high customer service interaction
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
Education
Collin County Community College
Plano, TX05-2028
High School -
Mansfield High School
Mansfield, TX01.2002
Skills
- Microsoft Word
- Microsoft Excel
- Credit Card System
- Type 80 WPM
- 10 Key
- Dell PC
- Phones
- Electronic Register System
- Self-motivation and discipline
- Money handling
- Building rapport
- Accuracy and attention to detail
Languages
English
Full Professional
Timeline
Research & Data Entry Associate
LARSON & ASSOCIATES
04.2015 - Current
Stay at Home Father/Medical Caregiver
Daughter
10.2011 - Current
Assistant Manager
CHICAGO RICK'S PIZZA
06.2008 - 06.2009
Door-To-Door Sales Representative
PACIFIC COAST CLEARING SERVICES
01.2004 - 09.2006
High School -
Mansfield High School
Collin County Community College
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