Jon Frid
Gulf Breeze,FL
Summary
Organized and dependable candidate successful at managing multiple priorities projects from inception through implementation with a positive attitude. Willingness to take on added responsibilities to meet team goals by developing organizational capability and inspire teams to achieve business goals through confidence in leadership and teamwork.
Advanced knowledge and experience of NFCU's functions, philosophy, operations and organizational objectives
Overview
11
11
years of professional experience
Work History
Various
Navy Federal Credit Union
04.2013 - Current
Senior Training Instructor, Learning & Talent Development Nov. 2019 - Present
- Innovative Consultative Service:
- Design and Evaluation Influence:
- Continuous Improvement:
- Project Management:
Trainer III, Learning & Talent Development Mar. 2016 - 2020
- Leader Development: Conduct root cause analysis, to identify applicable development solutions. Provide group and one-on-one coaching for development of leaders and employees. Serve as Trusted Advisor
- Intact Design: Conduct root cause analysis, interpreting results to identify development opportunities and recommend applicable developmental solutions and alternatives. Develop solutions to meet learning objectives and customer goals using the ADDIE model and current Korn Ferry 38 global competency framework. Act as consultant to Instructional Design team for creation and design of leadership development material. Design customized learning solutions
- Facilitation: Perform Instructor led training in traditional and virtual classrooms. Facilitate specialty programs (ESOL, Trainer Certification Program, Regional Partnership, Management Toolbox, Leading Leaders, Leading With Impact, Follow the Leader )
- Research: Conduct data collection, analyses, and evaluations of Premiere Programs, Virtual Team Pilot, and scheduling. Present up all appropriate information and recommendations to leadership, customers, and business partners.
- Project Management: Accountable for all facets of Intact request including; needs analysis, determining or designing appropriate curricula, and maintaining customers’ timelines and budget restraints. Demonstrate composure while handling multiple projects and operate effectively in a state of ambiguity. Design, lead, coordinate, and evaluate career development programs, resources, and events, including Management of Premiere Programs for Learning & Development
Supervisor, Branch Operations Dec. 2013 - Feb. 2016
- Marketing: Developed communications strategy to inform internal business partners of market opportunities and branch successes.
- Development: Remodeled internal recognition and recreation programs to incent and reward team members for efforts and results. Coached individual development for team members and peer leadership
Member Services Representative
Skills
- Project Management for Learning Professionals
- Needs Assessment, Master Trainer
- Extended DISC
- Leadership Architect
- , EQ-I 20 & EQ-I 360-
- Virtual Classroom Facilitation Mastery
- SAFe Program Consultan
- MBTI
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Build and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.)
- Manage a budget of $XXX
Skills & Qualifications
Systems Acumen: Access, debrief, and deliver various assessment tools including MBTI, MBTI360, EQi, DiSC, and HRDQ for groups and individuals. Provide NFLC administrative support and process improvements. Adobe Connect and Webex SME.
Proficient with Microsoft Suite products and other L&D technology tools, LMS, Content Management, Adobe Suite, Rise, and related authoring tool
- Advanced knowledge of banking/financial industry standards and practices
- Experience assimilating technical, complex financial and economic data
- Extensive experience demonstrating the ability to persuasively, clearly, and diplomatically communicate, both verbally and in writing, to all levels of management and to external entities
- Significant experience supervising and leading professional employees
- Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
- Advanced knowledge of change management principles and practices
- Advanced skill exercising initiative and using good judgment to make sound decisions
- Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
- Expert organizational, planning and time management skills
- Effective skill in building strategic and execution-focused plans and alliances with partner leadership
- Expert analytical/quantitative, reconciliation and deductive reasoning skills
- Expert verbal and written communication skills
- Advanced word processing and spreadsheet software skills
- Advanced database and presentation software skills
Timeline
Various
Navy Federal Credit Union
04.2013 - Current