Detail-oriented compliance professional with experience leading QMS maintenance, updating controlled documents, and following up on supplier quality. Skilled in root-cause analysis, risk evaluation, and team management, with a record of improving processes and supporting audit readiness across complex quality environments.
Strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at collaborating with teams, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Delivered unbiased quality management system audits for compliance to the ISO 9001 standard.
Reviewed financial records for accuracy and compliance with established audit procedures.
Examined transactions to identify discrepancies and documentation gaps.
Reconciled supporting documents against source data for audit readiness.