Jonathan Gentry

• Supervised staff in retention, education, and training of clients.
• Taught monthly sales trainings for signing new clients for our 1 on 1 fitness method.
• Day to day numbers and weekly assessment in hitting our workout studio's weekly goals.
• Deliver outstanding customer service to all clients.

• Maintained compliance with all local, state, and federal regulations pertaining to alcohol sales and service protocols - we did full bar (and food) caterings for weddings.
• Motivated staff to perform at peak efficiency and quality.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

~Guest service perfection, craft drinks, guest service barchair therapist, listening to guests and hosting their evening out.