Summary
Overview
Work History
Education
Accomplishments
hiking bicycle riding reading
Timeline
Generic

JON GUNDERSON

Henderson,Nevada

Summary

Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over [38 years of experience with nationwide airline services company. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through [Number] years of aviation experience. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation. Hardworking [Type] team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with of expertise in ground equipment.

Overview

38
38
years of professional experience

Work History

Lead Ramp Agent

United Airlines
Las Vegas, NV
01.2018 - 09.2021
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 40daily flights.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.
  • Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.

UNITED AIRLINES SERVICE DIRECTOR

United Airlines
Las Vegas, NV
06.2003 - 01.2018
  • Provided primary customer support to internal and external customers.

Load Planner

SkyWest Airlines
Eugene, OR
01.2003 - 06.2003
  • Determined appropriate loads and practical delivery schedule for each [Type] vehicle by balancing needs and availability of both [Job title] and clients.
  • Checked placement of cargo and passengers against aircraft restrictions.
  • Interpreted cargo and passenger load briefings and reviewed all plans and documentation.

CSR SERVICE DIRECTOR

United Airlines
Eugene, OR
01.1990 - 01.2003

SUPERVISOR

WESTAIR UNITED EXPRESS
EUREKA, California
01.1987 - 01.1990
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

CSR

United Airlines
EUREKA, California
03.1984 - 01.1987

Education

Bachelor of Arts - Business Physical Education

Humboldt State University
Arcata, CA
06.1983

Associate of Science - Mathematics Biology Anatomy

MIRA COSTA COLLEGE
Oceanside, CA
06.1979

Accomplishments

    EAGLE BOY SCOUT

    HM3 HOSPITAL CORPSMEN US NAVY 1973 1977

    OPEN United Express Station SHR Sheridan Wyoming

    OPEN United Express Station YUL Montreal Canada

    Help correct Quality Assurance discrepancies in QA audits in a number of United Airlines Stations.

    Certified Load Planner

    Certified Forklift Operater

hiking bicycle riding reading

I have a lot of hiking experience over the past 50 years. Climbing Mount Rainer,Mt Hood,Mt Baker, Mt Saint Helens,Mt Adams, Three Sisters and Mt Shasta 5 times.

I have been bicycle riding both mountain and rode bikes.. Have trained with world class triathlete (Mike Pigg)

I try to read at least 1 novel a week. Now that I am retired 2 a week.

Timeline

Lead Ramp Agent

United Airlines
01.2018 - 09.2021

UNITED AIRLINES SERVICE DIRECTOR

United Airlines
06.2003 - 01.2018

Load Planner

SkyWest Airlines
01.2003 - 06.2003

CSR SERVICE DIRECTOR

United Airlines
01.1990 - 01.2003

SUPERVISOR

WESTAIR UNITED EXPRESS
01.1987 - 01.1990

CSR

United Airlines
03.1984 - 01.1987

Bachelor of Arts - Business Physical Education

Humboldt State University

Associate of Science - Mathematics Biology Anatomy

MIRA COSTA COLLEGE
JON GUNDERSON