Jon Hain

In today’s competitive and fast-paced business environment, the ability to manage warehouse operations efficiently and integrate robust technological solutions is paramount. I bring a unique blend of technical and managerial expertise coupled with a vast knowledge of distribution operations. Experienced WMS resource with strong functional and business backgrounds in multiple WMS systems including Manhattan Open Systems (2016,2017) and MAWM. Successfully designed and configured systems to meet the needs of client’s and current employer business processes over multiple platforms. Over 12 years of distribution management experience and 20+ years of system implementation/management experience in various consulting and functional systems roles. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

• SAP EWM - Functional and Configuration Training
• Manhattan WMS/PKMS Level 1-2 training/WMOS Level 1-2 Training

• Big Lots/Supply Chain Solutions System Manager – As the systems manager (4 direct reports), roles and responsibilities include:
• - Managing day to day support for 5 distribution centers including reporting, troubleshooting, and managing service tickets for network
• - Leading role in supply chain initiatives including project management, system design, configuration, testing and implementation role out
• - Manage all SOP’s (Standard Operating Procedures) and update as processes or enhancements change
• (IBM Consultant – Big Lots) - Leading configuration of a new WMS (2011) system to meet businesses needs and follow existing and newly designed processes. Roles and Responsibilities have included configuration/testing, defect resolution, functional testing/support and user procedure documentation. Currently leading the development of training materials and guiding WMS super users through the WMS Functionality and new processes.
• (IBM Consultant – PEPCO Utilities) - Led 8 project team members through multiple testing phases for a business transformation project in the utilities industry. Responsible for managing the development, executions of test scripts and check points across all workstreams as they related to testing. This included daily defect meetings and assisting in the resolution process with the business and development teams.
• (IBM Consultant – Ace Hardware) - Inventory lead for an SAP Business Transformation Project. Job responsibilities included leading design meetings with client business teams, writing functional and high level design specs during blueprinting and realization phases of the project. Responsible for leading testing for all Inventory related objects as they pertained to SAP and WMS Interfaces. Helped Client change Inventory processes through better business practices and changes in WMS functional processes and reconciliation reporting. Understood the clients WMS needs and was constantly working with both SAP and warehouse teams to ensure all processes were being addressed.
• (IBM Consultant – Hanes Brands Inc.) - Assisted in the Installation and multiple site rollouts of Manhattan’s WMS (ISeries). Roles included documenting and leading workshops for current and future state process flows. Helped lead and execute test scripts and SOP training manuals. Led client and IBM team members during cut-over and go-live for outbound processes.
• (WMS Systems Analyst – Advanced Marketing) - Assisted in the Management of WMS Implementations that included leading a team through blueprint design, realization and implementation through four separate site rollouts. Responsibilities also included configuration, application and UAT testing for each site as well as production support.
• (Warehouse Manager – Advanced Marketing) - Operations Manager for a leading media distribution Company and successfully managed the daily Inbound/Outbound processes including pick/pack, Internet and bulk customer orders for the California based distribution center. Managed two managers and 60 + hourly employees for warehouse operations. Assisted with the implementation of WMS system and took an active role in the design phase of this project as well as test script development and execution. Helped transition the distribution center to the new system by designing a new layout of the DC as well as the location naming and schematics. Active supporter for new technology and was the WMS liaison for business operations to many early adoptions to WMS Systems.