Jon Hamilton
Bowling Green,KY
Summary
Professional retail worker prepared for role, bringing experience in inventory management, stocking, and maintaining organized displays. Strong focus on team collaboration and achieving results, with reliable and adaptable approach to changing needs. Skills include efficient stocking, attention to detail, and excellent communication, combined with proactive problem-solving attitude.
Overview
6
6
years of professional experience
Work History
Overnight Stocking Associate
Walmart
03.2024 - Current
- Accurately stocking shelves.
- Inspect stock items for defects and report to supervisor.
- Maintained effective team member communication.
- Collaborated to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks.
- Organizing backroom storage, and updating pricing information.
- Answered customer questions and provided detailed product information.
- Assisted in training new Stocking Associates.
Mental Health Technician
LifeSkills Inc.
12.2021 - 02.2024
- Performed scheduled patient safety checks and documented results.
- Helped patients with (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients.
- Applied de-escalation and limit-setting techniques.
- Developed and maintained positive relationships with clients.
Technology Support Specialist
ContinuumGlobal
08.2020 - 11.2021
- Developed user-friendly training materials.
- Managed incident ticketing system effectively, prioritizing urgent requests and escalating critical issues when necessary.
- Served as a liaison between management and technical staff.
- Enhanced customer satisfaction with prompt resolutions to technical inquiries.
Merchandise Associate
Michaels Arts and Crafts
08.2018 - 08.2020
- Transported merchandise to sales floor for restock.
- Maintaining a clean, organized sales floor.
- Updated signage and price tags.
- Organized store merchandise racks and displays.
- Created attractive displays to promote items.
- Adhering to company policies for loss prevention.
- Constructing displays for merchandise.
Merchandise Associate
PetSmart Charities
08.2018 - 08.2020
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated signage and price tags to reflect current sales.
- Used pallet jacks/forklift to move and position merchandise.
Education
Bachelor of Arts - Music Education
Western Kentucky University
Bowling Green, KY05-2019
Skills
- Heavy lifting
- Restocking shelves
- Pallet jack operation
- Forklift operation (2018-2020)
- Loading and unloading
- Workplace cleanliness
- Stockroom maintenance
- Labeling accuracy
- Planogram execution
- Workplace adaptability
Timeline
Overnight Stocking Associate
Walmart
03.2024 - Current
Mental Health Technician
LifeSkills Inc.
12.2021 - 02.2024
Technology Support Specialist
ContinuumGlobal
08.2020 - 11.2021
Merchandise Associate
Michaels Arts and Crafts
08.2018 - 08.2020
Merchandise Associate
PetSmart Charities
08.2018 - 08.2020
Bachelor of Arts - Music Education
Western Kentucky University