Jon Hartey

•Developed a risk management framework to mitigate financial volatility and secure long-term profitability.
•Initiate strategies for small business owners in creating financial projections and developing strategies to increase revenue.
•Delivered actionable, data-driven insights and critical feedback to analysts, enabling strategic decisions for integrated research solutions across roofing, MedSpa, CRM, and retail sectors, driving measurable performance improvements for top global investors and business leaders.
•Drove 20% sales revenue growth by implementing strategic sales initiatives and incentive programs at a MedSpa, enhancing customer acquisition and retention within 12 months.
•Boosted customer engagement and upsell opportunities by introducing bundled service packages, new product assortments, and evening sales events, contributing to a 15% increase in average transaction value.

•Developed and executed strategic initiatives that drove a 250% increase in revenue.
•Spearheaded the launch and integration of a sales software platform, enhancing sales productivity and team performance.
•Developed a training and certification framework, which drove increased sales and team member productivity.
•Renegotiated enterprise-wide supplier agreements, decreasing labor costs by 18%, and procurement budgets by 8%, while improving payment terms, boosting profitability, operational efficiency, and financial flexibility.
•Secured blended media partnerships (free and paid), leveraging digital platforms to boost social media traffic by 25%, extend dwell time by 10%, and increase content engagement by 15%, strengthening brand visibility, recall, and digital lead generation across key demographics.
•Introduced a new procurement software to enhance real time product costs and delivery timelines which resulted in increased profitability and efficiency.
•Product Innovation
Introduced FreshRoof, a proprietary product/service offering that targeted both retail and insurance customers, resulting in a 5% increase in top-line revenue and an 8% increase in bottom-line profit margins through product differentiation and market segmentation.

• Developed and implemented business plans for small business owners to help them identify areas for improvement.
• Trained small business owners on financial management, operations, and marketing techniques.
• Researched new trends in the small business industry and presented various solutions to clients.
• Boosted customer engagement and upsell opportunities by introducing bundled service packages, new product assortments, and evening sales events, contributing to a 15% increase in average transaction value.

• Led the top-performing stores and spearheaded successful new store openings in an emerging markets.
• Developed and coached store managers on best practices in personnel management, customer relations, inventory control, merchandising techniques, and store operations.
  Achieved the highest EBITDA within the region and ranked in the top 10, company-wide.

• Increased sales by 5% and decreased shrink by 1.5% over 12 months by launching focused training initiative for store leaders, emphasizing improved inventory management and stock rotation in fresh sections, boosting product availability and customer satisfaction.

• Achieved highest team member involvement and retention rates in organization.
• Recognized as top-performing store manager for $100 million operation.
• Small Format Operations