Jon Herreman
Madison
Summary
Accomplished in customer service and cleaning and sanitation, I enhanced guest experiences at Taco Bell by ensuring efficient, friendly transactions and maintaining pristine environments. Adept at teamwork and problem-solving, I consistently met business needs with flexibility, contributing to a significant improvement in customer satisfaction and operational efficiency. Personable Drive-Thru Cashier multi-tasks drive-thru line while managing friendly interaction with customers and serving quick-serve food items. Accurately manages orders and collects money to reduce long wait times. Demonstrates high level of customer service while working under pressure in fast-paced team-oriented environment.
Overview
10
10
years of professional experience
Work History
Drive-Thru Cashier
Taco Bell
04.2024 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Cashier/Customer Service
Target
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier/Customer Service
Compass-Wingra Cafe and TruStage Cafeteria
01.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kitchen Manager
Preschool of the Arts
01.2015 - 03.2020
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
Madison Memorial High School
Madison, WI06.2015
Skills
- Cleaning and sanitation
- Excellent Communication
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Flexible Schedule
- Food Service
Timeline
Drive-Thru Cashier
Taco Bell
04.2024 - Current
Cashier/Customer Service
Target
10.2023 - 01.2024
Cashier/Customer Service
Compass-Wingra Cafe and TruStage Cafeteria
01.2022 - 09.2023
Kitchen Manager
Preschool of the Arts
01.2015 - 03.2020
High School Diploma -
Madison Memorial High School