Jon Longsdorf
Columbus,Ohio
Summary
Product and platform executive with extensive experience in leading digital ecosystems and customer engagement platforms. Focused on driving modernization, optimizing onboarding, and enhancing user adoption through KPI-driven strategies. Expertise in aligning cross-functional teams to deliver scalable and measurable digital experiences.
Overview
2027
2027
years of professional experience
Work History
Vice President – Digital Products
Bridge Specialty Group
01.2025 - Current
- Lead digital platform strategy and execution across customer-facing and internal ecosystems supporting engagement, usability, and operational scalability.
- Drove modernization initiatives enhancing connected user experiences, optimizing onboarding, ensuring platform continuity, and fostering adoption growth.
- Built and scaled cross-functional product organizations, integrating Product Managers, Product Owners, and Business Analysts.
- Partner closely with engineering, UX, analytics, and executive stakeholders to align platform roadmaps with measurable business and user outcomes.
Director, Digital Product Management
Nationwide Brokerage Solutions (Nationwide Insurance)
01.2022 - 01.2025
- Led enterprise platform roadmap execution across 25+ brands, aligning strategic initiatives with user engagement, adoption, and operational goals.
- Directed modernization of customer-facing digital ecosystems, enhancing usability and scalability while streamlining onboarding experiences to boost retention.
- Introduced KPI-driven prioritization frameworks leveraging analytics and customer insights to optimize roadmap execution and enhance performance.
- Led customer journey transformation initiatives aimed at reducing friction and improving engagement funnels, resulting in increased digital adoption.
Product Leadership Roles
Nationwide Insurance
01.2015 - 01.2022
- Built and led digital product organizations, establishing scalable product management frameworks and cross-functional delivery practices to enhance team collaboration and project delivery.
- Owned strategic roadmaps across customer-facing platforms, enterprise systems, and connected digital experiences.
- Delivered end-to-end onboarding, purchasing, and servicing experiences that improved usability and increased user engagement and adoption.
- Developed API-driven ecosystem strategies to enable seamless platform integrations and enhance digital connectivity.
Product Owner, Platform & API Experience
JP Morgan Chase
Columbus, OH
2005 - 2015
- Collaborated with engineering, UX, and business stakeholders to deliver scalable digital solutions that meet user needs.
- Developed and delivered direct-to-consumer digital platform capabilities to enhance user experience.
- Supported redesign of customer journey initiatives to improve usability, engagement, and digital adoption rates.
Education
MBA - Organizational Leadership
Capital University
Columbus, Ohio01-2019
BBA - Business
DeVry University
Columbus, OH01-1998
Skills
- Product strategy
- Cross-platform leadership
- API strategy
- User engagement optimization
- Journey optimization
- Operating model transformation
- Scaled consumer platform leadership
- Portfolio management
- Analytics-driven decision making
- Agile product delivery
- Product organization development
- Cross-functional executive leadership
- API integration strategies
- KPI-driven prioritization
- Digital platform strategy
- Customer relationship management
- Roadmap execution
- Team collaboration techniques
- Problem-solving approaches
Personal Information
Title: Product & Platform Executive | Digital Ecosystems, Engagement & Scaled Consumer Platforms
Websites
Education Certifications
- Master of Business Administration (MBA), Capital University, 05/01/19
- Bachelor of Business Administration (BBA), DeVry University, 05/01/98
- Certified Scrum Product Owner (CSPO)
- SAFe Certified, 01/01/20
Gaming Platform Alignment
Passionate about interactive entertainment, digital ecosystems, and scalable user engagement platforms. Strong interest in player onboarding, retention systems, cross-platform continuity, and connected digital experiences. Experienced leading platform modernization and engagement optimization initiatives applicable to large-scale live-service ecosystems. Background building API-driven ecosystems, scalable onboarding flows, and analytics-driven engagement strategies.
Timeline
Vice President – Digital Products
Bridge Specialty Group
01.2025 - Current
Director, Digital Product Management
Nationwide Brokerage Solutions (Nationwide Insurance)
01.2022 - 01.2025
Product Leadership Roles
Nationwide Insurance
01.2015 - 01.2022
Product Owner, Platform & API Experience
JP Morgan Chase
2005 - 2015
MBA - Organizational Leadership
Capital University
BBA - Business
DeVry University