Jon Lopes
Coeur d'Alene,ID
Summary
Skilled professional in the lumber and veneer wood industry with expertise in operating chop saws, barker lines, and front end loaders. Achieved production goals efficiently and safely while fostering team collaboration. Seeking to contribute to a forward-thinking company that prioritizes innovation and quality in wood products.
Overview
30
30
years of professional experience
Work History
Log Yard Cat 988K Operator
Rayonier
Saint Maries, ID
07.2024 - Current
- Operated Cat 988K heavy equipment to efficiently load/unload logs on trucks, load/unload logs into decks, spread loads for sorting by size/species, and deliver logs to mill. KEY RESPONSIBILITIES Responsibilities include but are not limited to the following:
- Complied with rules, regulations, and job safety analyses (JSAs).
- Followed safety protocols and reported hazards to management.
- Operated machinery efficiently to meet production targets and ensure quality standards.
- Applied knowledge of log species for sorting and storage.
- Assisted in training new operators on safety protocols and operational procedures.
Social Media Customer Care (Starbucks) Agent
Qualfon Call Center
Coeur d'Alene, United States
11.2019 - 03.2024
- Responded to customer inquiries and concerns on social media platforms promptly, contributing to customer satisfaction and retention.
- Monitored social media channels for brand mentions and engaged with customers to resolve issues and provide support.
- Collaborated with cross-functional teams to escalate and resolve complex customer issues, enhancing the overall customer care experience.
Food Delivery Driver
GrubHub
Coeur d'Alene, United States
04.2019 - 03.2024
- Navigated delivery routes to achieve on-time food deliveries for customers.
- Managed multiple orders, prioritizing deliveries by proximity and customer preferences to optimize service.
- Maintained cleanliness and organization of delivery vehicle, ensuring food safety standards were upheld.
- Delivered exceptional customer service by promptly and professionally addressing delivery issues or concerns.
Cashier and Drive-Thru Operator
Taco Bell
Coeur d'Alene, United States
06.2022 - 08.2022
- Operated cash register and processed payments accurately for drive-thru customers, ensuring smooth transaction flow.
- Managed drive-thru traffic flow to ensure timely service and minimize wait times for customers.
- Operated the cash register and processed payments accurately and efficiently for drive-thru customers.
- Maintained cleanliness and organization of lobby dining area, restocking supplies and sanitizing work stations to enhance customer experience.
Chop Saw & Barker Operator
Fruit Growers small log lumber mill
Yreka, United States
06.2015 - 11.2017
- Operated chop saw and barker line, achieving high precision in log preparation to meet mill production targets.
- Operated machinery safely to enhance efficiency and reduce waste in fast-paced production environment.
- Collaborated with team members and millwrights to consistently meet production quality standards.
- Completed Lock Out/Tag Out safety training to ensure compliance with safety regulations.
Machinery Operator
Timber Products Veneer Mill
Yreka, United States
04.1996 - 06.2015
- Operated a variety of heavy machinery, including Cat 938, Cat 966, and Cat 988 loaders, to support mill production processes.
- Led loading of barker decks and steam vats, unloaded log trucks, and scheduled steam vats for production, ensuring seamless operations and readiness for production.
- Handled diverse equipment while upholding safety standards, contributing to streamlined production workflows.
- Completed Lock Out/Tag Out safety training to ensure compliance with safety regulations.
Education
GED - Cement Masonry
Wolf Creek Job Corps
Glide, United States07-1994
Skills
- Troubleshooting
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Machine operation
- Equipment operation
- Efficient multitasking
- Heavy equipment operation
Interests
Feeling the music
Strengths
- Excellent communication skills
- Strong problem-solving abilities
- Empathetic customer service
- Multi-tasking skills
- Detail-oriented personality
Timeline
Log Yard Cat 988K Operator
Rayonier
07.2024 - Current
Cashier and Drive-Thru Operator
Taco Bell
06.2022 - 08.2022
Social Media Customer Care (Starbucks) Agent
Qualfon Call Center
11.2019 - 03.2024
Food Delivery Driver
GrubHub
04.2019 - 03.2024
Chop Saw & Barker Operator
Fruit Growers small log lumber mill
06.2015 - 11.2017
Machinery Operator
Timber Products Veneer Mill
04.1996 - 06.2015
GED - Cement Masonry
Wolf Creek Job Corps