Results-oriented Support Worker with a proven track record of punctuality and a robust work ethic. Recognized for delivering exceptional customer service and fostering positive client interactions. Expertise in behavior modification, crisis intervention, and adaptive communication techniques contributes to effective support and positive outcomes in care environments. Committed to continuous learning and team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Peer Recovery Supporter
Thrive Peer Recovery Services
Solon
10.2023 - Current
Tailored treatment programs based on thorough assessment of client needs.
Strengthened client relationships by providing emotional support.
Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
Referred involved parties to needed community resources.
Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Maintained detailed and confidential client records in compliance with privacy regulations.
Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
Evaluated and addressed individual client needs and concerns.
Facilitated weekly group meetings, listened, offered compassion and supported members.
Certified Peer Recovery Supporter
FlyingHigh Inc.
Youngstown
08.2021 - 09.2023
Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
Referred involved parties to needed community resources.
Reported any incidents or accidents in accordance with company policy and procedure.
Participated in multidisciplinary team meetings to discuss complex cases.
Developed positive relationships with service users and maintained professional boundaries at all times.
Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
Assisted in the development of social skills through group activities and one-on-one interactions.
Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
Facilitated weekly group meetings, listened, offered compassion and supported members.
Education
GED -
Mathews High School
Vienna, OH
09-2002
Skills
Crisis intervention
Client assessment
Record keeping
Data protection
Community resources
Group facilitation
Communication skills
Relationship building
Compassionate listening
Emotional support
Coping Mechanism Development
Confidentiality and privacy
Time management
Teamwork and collaboration
Professional boundaries
Substance abuse prevention
Excellent communication
Reliability
Certification
Certified Peer Recovery Supporter 05/2021
Timeline
Certified Peer Recovery Supporter
Thrive Peer Recovery Services
10.2023 - Current
Certified Peer Recovery Supporter
FlyingHigh Inc.
08.2021 - 09.2023
GED -
Mathews High School
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