Jon Martin
Canton,GA
Summary
.Dynamic, results-oriented self-starter with over 13 years of professional experience
Energetic customer service provider, with unsurpassed organization and attention to detail
Extensive sales and loan experience, analytical and interpersonal/communication skills, and a passion for
building diplomatic relationships with clients and supporting parties
Excellent time-management skills and understanding of strategic alternatives, problem solving, and
project management
Adaptable in any environment, including work-from-home
Overview
13
13
years of professional experience
Work History
Mortgage Loan Processor
Blue Chip Lending Services Inc
Lake Worth, FL
02.2017 - Current
- Processed over 1260 mortgage loan applications in excess of $5M accurately and successfully during
my tenure - Review and verify loan applications and supporting documentation for accuracy and completeness
- Communicate acceptance or rejection to applicants via various mediums
- Communicate with borrowers, loan officers, and underwriters to gather pertinent information and to
resolve discrepancies - Prepare and submit comprehensive loan files to underwriting for approval while adhering to strict
deadlines and regulatory requirements - Coordinate closings with attorneys, title companies, and facilitate wire transfers
- Maintain detailed records of customer files, applications, follow-up actions facilitating in smooth and
timely closings - Sell loans to banks, while managing $5M line of credit
Vending Route Driver
Canteen Vending
Miami, FL
07.2011 - 02.2017
- Efficiently and safely operated company vehicle to deliver and restock vending machines along
designated routes - Managed inventory levels and reordering process to ensure machines were well-stocked with popular
products - Provided exceptional customer service by addressing any machine malfunctions or product issues
promptly and professionally - Maintained an accurate log of machine transactions, collections, and route adjustments
- Followed all company procedures and safety protocols to maintain a clean and organized work
environment - Decreased customer dissatisfaction by 32 % by providing on-time or ahead-of-schedule delivery.
Education
High School Diploma -
Deerfield Beach High School
FL06-2007
Skills
- Self-motivated
- Organized
- Problem-solving
- Time management
- Adaptability
- Customer service
- Teamwork
- Communication
- Detail oriented
- Work from home experience
Software
Excel
Microsoft Word
Microsoft One Drive
PROFESSIONAL DEVELOPMENT
Maintain annual continuing education requirements for active mortgage license status
Timeline
Mortgage Loan Processor
Blue Chip Lending Services Inc
02.2017 - Current
Vending Route Driver
Canteen Vending
07.2011 - 02.2017
High School Diploma -
Deerfield Beach High School
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