Jon McClellon
Lansing
Summary
Sales professional with nine years of experience cultivating strong client relationships and consistently exceeding sales targets. Proven track record in the automotive and RV industries, with expertise in closing sales, customer follow-up, and product demonstrations. Ambitious, growth-oriented, and adept at training recruits, and leveraging social media for marketing. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Manager
Todd Wenzel
Westland
05.2025 - 11.2025
- Facilitated a healthy relationship with my finance department to increase back-end sales.
- Dealt with customer questions, inquiries, and complaints to ensure a healthy and good standing with customers.
- Oversaw wholesale process, lease grounding, and lease pickup.
- Built deals for the finance department, made sure deals were structured properly, submitted deals to finance institutions, and worked with finance institutions to get deals approved.
- I had daily meetings with my general manager
- Managed the inventory to make sure we didn't run into an age problem.
- Dealer-traded used vehicles.
- Continued positive relationships with our wholesalers.
- Collaborated with the office manager and office staff to ensure deals had the proper documentation.
- Weekly meetings with sales staff to improve sales, train, discuss new vehicle inventory, and talk about deals.
- Strategize time management with finance.
- Keep a record of deals sold.
- Keep track of our PVR.
- Appraise vehicles using vAuto.
- Cap deals weekly with the general manager and price vehicles.
- Managed used vehicle prices.
- Managed used inventory, photos, and repairs.
- I worked closely with the service manager.
- Used Vinsolutions to call leads, set appointments, text customers, and answer questions.
- Managed the BDC team to increase appointments and sales.
- Keep track of sales consultants' performance, and distribute leads.
- I listened to phone calls to ensure that sales consultants were answering customer questions and being receptive.
- Reprice inventory every week.
- I organized the used car lot to make sure it looked professional.
- I got close with my sales staff to understand them, their weaknesses, concerns, and strengths.
- Held contests, sales spiffs, and sales incentives to encourage the sales staff.
- Managed CPO vehicles
Sales Consultant
General RV Center
Wixom
08.2022 - 05.2025
- Answered phones, assisted with customer inquiries, and scheduled appointments.
- Conducted tours of manufacturing facilities such as Jayco, Grand Design, Alliance, Apex, Dutch Star, and Tiffin.
- Presented financial numbers to customers, simplifying the purchasing process.
- Demonstrated product features, effectively increasing customer interest, and sales.
- Advised customers on product choices based on needs analysis, leading to higher customer satisfaction.
- Closed sales, consistently meeting, and exceeding monthly targets. Was number 3 in my store doing an average of 400,000 in gross each year?
- Attended shows all over, such as Orlando, Pennsylvania, Virginia, Tampa, North Carolina.
- Conducted cold calling to generate leads, achieving a high conversion rate. Advertised on Facebook Marketplace to increase sales.
- Followed up with customers post-sale, ensuring ongoing satisfaction, and repeat business.
Sales Consultant
TONY SERRA HIGHLAND NISSAN
Highland
10.2015 - 09.2022
- Consistently achieved the top salesperson status for my store for five consecutive years. I was number 2 in my state for Nissan.
- Closed sales, met monthly targets, and contributed to the dealership's overall success by cold calling, engaging in my community, calling orphan leads, upcoming leases, repeat customers and having a great relationship with my service and BDC team.
- Submitted credit applications, ensuring timely and accurate processing.
- Organized the car lot, maintaining a professional and attractive display.
- Collected down payments and acquired customer insurance, streamlining the purchasing process.
- Supervised test drives, ensuring safety, and customer comfort.
- Communicated with banks to secure financing options for customers.
- Answered phone calls and conducted cold calls, generating new business.
- Demonstrated vehicle features, increasing customer interest, and closing rates.
- Marketed vehicles on Facebook, expanding the dealership's online presence.
- Edited and created videos for marketing purposes, showcasing vehicle features.
- Delivered vehicles to customers, ensuring a smooth handover process.
- Trained new recruits, sharing expertise, and best practices.
- Penciled deals, negotiating terms with customers, and banks.
- Submitted applications to banks, facilitating financing for customers such as Lake Trust, Santander, Credit Acceptance, and Dort Federal.
- I helped deliver vehicles to customers; for example, I drove 2 hours to deliver a vehicle I sold.
- Consistently keep my survey scores high to improve the dealership's standing with Nissan.
Education
High school diploma -
Grand Blanc Community High School
Grand Blanc, MI06.2011
Skills
- Microsoft Excel (advanced)
- Microsoft Word
- CRM software (eg, Salesforce, HubSpot)
- Video editing (eg, Adobe Premiere Pro)
- Computer literacy
- Sales skills
- Sales strategy
- Negotiation
- Cold calling
- Product demonstrations
- Customer follow-up
- Closing sales
- Penciling deals
- Submitting credit applications
- Soft skills
- Customer service
- Time management
- Communication skills
- Leadership
- Training and development
- Problem solving
- Phone etiquette
- Team collaboration
- Financial documentation
- Lead generation
- Team leadership
- Inventory management
- Deal structuring
Additional Information - Technical Skills
- Microsoft Excel (Advanced)
- Microsoft Word
- CRM Software (e.g., Salesforce, HubSpot)
- Video Editing (e.g., Adobe Premiere Pro)
- Computer Literacy
- Sales Skills
- Sales Strategy
- Negotiation
- Cold Calling
- Product Demonstrations
- Customer Follow-up
- Closing Sales
- Penciling Deals
- Submitting Credit Applications
- Soft Skills
- Customer Service
- Time Management
- Communication Skills
- Leadership
- Training and Development
- Problem-Solving
- Phone Etiquette
- Team Collaboration
Certification
- Driver's License
- Motorcycle License
Awards
Top Towable Sales, 04/24, Sold the most Gross Profit 04/24
Top Sales Every Year at Tony Sierra Nissan
#2 In the Region for Tony Sierra Nissan
Assessments
- Customer focus & orientation, 06/24, Proficient
- Inside sales, 06/24, Proficient
- Management & leadership skills: Impact & influence, 05/24, Completed
- Sales skills, 05/24, Proficient
- Sales fit, 06/24, Proficient
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Sales Manager
Todd Wenzel
05.2025 - 11.2025
Sales Consultant
General RV Center
08.2022 - 05.2025
Sales Consultant
TONY SERRA HIGHLAND NISSAN
10.2015 - 09.2022
High school diploma -
Grand Blanc Community High School