Jon J. McKenzie
Pahrump,NV
Summary
Results-driven Executive with a forward-thinking approach centered on company success and competitive growth. I have demonstrated a record of success in building successful teams and managing profitable operations across multiple industries throughout my career. I have a strong background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
25
25
years of professional experience
Work History
CEO/Owner
Edgewaterflat LLC, Trucking & Logistics
09.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented and managed Telematics, SaaS, for Trucking fleet.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes with the FMCSA and implementing necessary policies or procedures as needed.
- Generated revenues yearly and effectively capitalized on industry growth.
- Channeled company to top tier ratings in safety, performance and delivery of products with Amazon
- Company had average carrier rating of 98.7% which is an A on Amazon Relay scale.
CEO/ Majority Owner
Dynix Diagnostix
01.2016 - 12.2023
- Founded performance- and merit-based evaluation system to assess staff performance.
- Monitored key business risks and established risk management procedures.
- Cultivated company-wide culture of innovation and collaboration.
- Worked hand in hand with Operations implementing Telematics, SaaS, throughout our full fleet of clinical specimen vehicles.
- Was founder and first employee. along with partners we raised capitol to grow business. Dynix eventually became a 13-15 million dollar a year company in revenue. We employed 50 plus employees and serviced over 4000 Medical providers in 8 states.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Managed Heads of state,Lab Director, HR, Operations, Sales, Billing.
- Ensured Lab was always within COLA, CLIA guidelines for operations and growth.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Led company to full LIS integration with Quest and Lab Corp. Lab was also JCAHO accredited.
- Was one of only handful Labs that provided free Covid testing to indigent patients with in the county lab was located in.
- Directed technological improvements by bringing in and developing our own LIS program(Laboratory Information Systems), reducing wasted time regarding testing and reporting of specimens to lab and back to provider.
- Devised and presented business plans and forecasts to board of directors and investors
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Initiated strategy to drive company growth and increase market share and profitability.
CEO
Apex Behavioral Health
01.2012 - 12.2015
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Apex Behavioral Health was a company I Co-founded with partners. It was a holding company with 5 separate companies under its umbrella all healthcare based. The five companies and their division were, Clinical Lab, Behavioral Health Treatment center for substance abuse, Psychiatric Practice, Sober living, Pharmaceutical.
- The substance abuse division was accredited with the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
- Company had over 100 plus employees at one time with 4 locations in 3 cities.
Cofounder/Exec. Chef
Deliverlean
01.2009 - 12.2012
- Managed and directed overall operations of kitchen, staff and all menu prep.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cultivated positive work culture among kitchen staff through open communication lines and mutual respect within team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.
- Negotiated with vendors for better pricing on high-quality ingredients, balancing costs without compromising standards.
- Developed close relationships with suppliers to source best ingredients.
Chef
Sodexho
01.2000 - 12.2008
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
Education
Bachelor of Arts - Culinary & Nutrition
Johnson & Wales University
Providence, RISkills
- Effective Decision Making
- 8yrs Experience Managing & Negotiating TeleMatics, SAAS Programs
- 8yrs Experience implementing TeleMatics, SAAS systems into fleet programs (Trucking, Lab Vehicles)
- Customer Focus
- Crisis Management
- Corporate Governance
- Experienced with CRM based platforms and integrated LIS software
- Operations Management
- Business Development
- Project Management
- Strategic Planning
- Client Relationship Building
- Relationship and Team Building
- Employee Motivation and Performance
Timeline
CEO/Owner
Edgewaterflat LLC, Trucking & Logistics
09.2023 - Current
CEO/ Majority Owner
Dynix Diagnostix
01.2016 - 12.2023
CEO
Apex Behavioral Health
01.2012 - 12.2015
Cofounder/Exec. Chef
Deliverlean
01.2009 - 12.2012
Chef
Sodexho
01.2000 - 12.2008
Bachelor of Arts - Culinary & Nutrition
Johnson & Wales University