Jon Melrose

· Maintains a safe working environment by enforcing strict adherence to safety policies.

· Mentors junior staff members in technical skills, fostering a collaborative learning environment among the team.

· Maintains effective communication channels, promoting open dialogue between management and frontline employees.

· Conducts yearly performance evaluations for direct report staff members, identifying areas of improvement and providing constructive feedback to encourage growth.

· Observe and report facility deficiencies to appropriate departments.

· Ensures compliance of safety protocols to minimize workplace accidents and ensure employee wellbeing.

· Maintains comprehensive knowledge and understanding of local, state, and federal regulations governing solid waste operations, ensuring ongoing compliance with all applicable laws and guidelines.

· Interacts well with residents to foster positive connections.

· Assists in hiring and training of team members.

· Handles problematic customers and clients, while maintaining excellent customer service skills.

· Tracks employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

· Reports issues to higher management with great detail.

· Trains team members to learn new systems, apply best practices, and comply with protocols and regulations, in an effort to maintain high productivity and meet performance metrics.

· Maintains a safe working environment through adherence to safety protocols and regular site inspections.

· Ensures timely completion of projects with effective time management and prioritization of tasks.

· Routinely checks equipment to determine functionality and report deficiencies to appropriate departments.

· Inspects completed work to verify quality standards and compliance with criteria.

· Addresses issues proactively, resolving problems quickly to minimize disruption of workflow.

· Enhances team productivity by providing clear direction, setting expectations, and offering constructive feedback.

· Fosters and maintains strong interdepartmental communication channels to deliver optimal service to residents and city partners.

· Adapts workflows in response to changing environmental conditions or unexpected challenges.

· Champions City of Minneapolis values through consistent modeling of ethical behavior and adherence to City policies and regulations.

· Oversees daily operations at multiple sites, ensuring optimal workflow and attainment of production goals.

· Respond and report on accidents, injuries, and near-miss incidents.

• Performed special pickups to collect recyclable items like televisions and computers.
• Streamlined workflow processes through effective communication with supervisors on schedule adjustments or route changes as needed.
• Provided exceptional customer service by addressing residents' concerns regarding collection schedules and procedures.
• Collaborated with team members to accomplish daily refuse collection tasks, leading to consistent completion of assigned routes.
• Operated various types of refuse collection vehicles, materials handling equipment (i.e. fork lift, pallet jack, etc.), and refrigerant recovery equipment, safely and efficiently during waste collection and processing activities.
• Maintained accurate records of collected refuse quantities, contributing to effective resource management and planning.
• Improved community cleanliness by collecting and disposing of waste materials from residential and commercial areas.
• Adhered to strict safety protocols during the handling and disposal of waste materials.
• Contributed to environmental sustainability efforts by educating customers on proper recycling practices.
• Ensured proper vehicle maintenance by conducting pre-and post-trip inspections to minimize potential mechanical issues and ensure safe operation while in use.
• Assisted in training new team members, fostering a positive work environment that promoted growth and development.
• Worked closely with supervisors to improve route efficiencies and identify best practices.
• Immediately reported any unsafe situations or service related issues to supervisor.
• Participated in New Hire Orientation and New Driver Evaluation and Training.