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Jon-Michel Jackson
Material Handler II
Little River,Texas
Summary
Committed Materials Handler experienced in moving and arranging materials in warehouse settings. Detail-oriented in documentation and thorough in following safety standards. Commended for preventing damage to loads by remaining aware of surroundings. Resourceful material handler able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Material Handler
Acer America
Temple , Texas
01.2022 - Current
- Packed items into appropriate containers for shipment.
- Attached identifying tags to containers to mark with identifying shipping information.
- Performed cycle counts and inventory control to accurately track product levels.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated equipment while observing standard safety procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
International Shipper
Acer America
Temple, TX
10.2022 - 06.2023
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Processed required paperwork to expedite handling of shipped and received goods.
- Conducted research to address shipping errors and packaging mistakes.
- Partnered with representatives from different carriers to arrange materials shipments.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Pizza Delivery Driver
Papa John's Pizza
Temple, TX
01.2023 - 08.2023
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Processed payments by accepting cash,, credit and debit card payments.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel, and company.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Lube Express Technician
Valvoline Instant Oil Change
Temple, TX
03.2020 - 01.2022
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Suggested additional services to customers in order to meet upsell goals.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Worked alone or in team-based systems to complete up to 70 oil changes each day.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Kept shop areas neat, clean, and free of safety hazards.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Conducted vehicle inspections and recorded results in database to comply with Texas vehicle inspection requirements.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
Education
High School Diploma -
08.2010 - 06.2014
Skills
Warehouse operations
Shipping and receiving
Forklift Operation
Material packaging
Logistics
Materials management
Warehouse environment safety
Shipping Documentation
Labeling and boxing
Order picking and processing
Forklift Operations
Software
PLS
E-Ship
Certification
Forklift Certification
Timeline
Forklift Certification
07-2023
Aerial and Scissor Lifts (JLG)
07-2023
Pizza Delivery Driver - Papa John's Pizza
01.2023 - 08.2023
International Shipper - Acer America
10.2022 - 06.2023
Material Handler - Acer America
01.2022 - Current
Lube Express Technician - Valvoline Instant Oil Change
03.2020 - 01.2022
Troy High School - High School Diploma,
08.2010 - 06.2014