JON MITCHELL
Fairfax,VA
Summary
I am a dynamic professional with a career in information technology and Web3 marketing strategies, focused on commercial management. Over 10 years of progressive experience in business management, office operations, IT, sales, customer service, training, excelling in stakeholder engagement and customer support. Proven ability to drive business outcomes and enhance brand reach through effective client interactions while fostering teamwork and leadership. Recognized for strong communication skills and a commitment to reliability, complemented by certifications in leadership, office management, and essential business tools.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
CEO
ComCo Theatre
2023 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships such as Meta, Trouble Defense and Immersell Technologies by negotiating contract terms and handling conflicts.
- Serves as a marketing strategist and creative director for advertising media.
Voice Actor
MV Productions
04.2023 - Current
- Displayed exceptional time management skills by consistently completing projects ahead of schedule.
- Performed extensive research prior to each project in order to ensure authenticity.
- Utilized knowledge of microphone techniques including proper positioning, volume levels.
Assistant Store Manager
T-Mobile
01.2023 - 05.2023
- Coordinated with manager to set specific and actionable goals based on established KPIs.
- Coached employees on customer service and selling techniques.
- Maintained organized store environment for customer and employee health and safety.
Corporate Sales Manager
Summit Marketing
05.2022 - 12.2022
- Established relationships with key decision makers in target organizations to maximize sales opportunities.
- Organized regular team meetings to provide updates on progress towards departmental goals.
- Negotiated contracts with clients while ensuring compliance with company policies and procedures.
Delivery Driver
Door Dash
03.2021 - 07.2021
- Navigating maps and charts during high intensity multitasking situations
- Keeping time management a priority and effectively implementing ever changing strategies in a fast pace environment
- In charge of managing full productivity of tasks to ensure positive income growth
- Scheduling work hours to meet the most valuable time slots for income growth
- Record and research positive trends in the field and implement techniques to grow the business.
Administrative Assistant
Yorkville Cooperative
09.2020 - 03.2021
- Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
- Providing real-time scheduling support by booking appointments and preventing conflicts
- Screening phone calls and routing callers to the appropriate party
- Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research
- Greet and assist visitors
- Maintain polite and professional communication via phone, e-mail, and mail
- Anticipate the needs of others in order to ensure their seamless and positive experience
- Create and organize work orders from maintenance calls
- Extensive use of OneSite and Real Page.
Shift Supervisor
Barista, Starbucks
01.2020 - 08.2020
- Demonstrate effective communication skills to collaborate with manager and team in creating the Third Place environment during each shift
- Create graphical design of store space layout for better customer attraction; present ideas to store manager
- Monitor and work on in-house online tool to ensure store inventory is up to par
- Perform well under pressure
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Act with integrity, honesty, and knowledge to promote the culture, values, and mission of Starbucks
- Deliver excellent customer service by modeling a customer comes first attitude and connecting with clients
- Execute store operations and organize opening and closing duties
- Exhibit strong motivational skills
- Develop positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
- Pay close attention to details
- Follow Starbucks operational policies and procedures, including those for cash handling, safety, and security, to ensure the safety of all partners
- Follow health, safety, and sanitation guidelines for all products
- Manage regular and consistent attendance and punctuality of staff.
Resource Assistant
National Forest Service, Lyndon B. Johnson Job Corps
10.2018 - 06.2019
- Provide consultation to upper management on sales recommendations.
- Train individuals and groups on computer and Microsoft products
- Evaluate the facility’s computer and IT resource needs and assess the impact of equipment shortages
- Troubleshoot network, computer, and software issues for the team
- Research and recommend the best and most cost-effective Mobile Signal booster product for use at remote Forest Service Special Uses sites
- Create and maintain the Fielding spreadsheet for tracking land and permit inspections
- The spreadsheet is then transposed into a specialized Survey123 tool
- Implement assigned program of work in a manner that accomplishes the organization’s mission using available resources while practicing and ensuring workplace safety and security
- Contribute to achieving agency goals using all available resources; prioritize and balance work as necessary
- Demonstrate collaboration and flexibility to build partnerships and contribute to team success
- Develop and maintain effective working relationship with clients that foster a positive atmosphere of cooperation, trust, creativity, and group unity
- Make recommendations and develop solutions that demonstrate positive approaches to completing assignments.
Store Manager
Beach N Vapes LLC
01.2016 - 04.2018
- Preorder inventory and stock shelves; unload merchandise truck
- Market new sales and promotions for store; price adjustments; arrange display cases
- Kept track of receipts and cash; work on register
- Hire and fire employees as needed.
Sales Representative And Shift Lead
Magic Mart
10.2013 - 11.2015
- Deliver support in developing, implementing, and improving business processes for the local store; assist with the analysis of inventory data reports
- Develop MS Excel spreadsheet to maintain store inventory
- Engage in daily interactions with customers and supply chain; listen to customers’ needs and provide courteous responses; routinely communicate with customers about the company’s special products
- Handle inbound customer calls; follow up with customers via outbound calls to provide service and support
- Gain promotion to sales lead due to solid customer service skills and team player mindset
Education
Certification In Business Administration - Business Administration
Lyndon B Johnson Job Corps
01.2020
High School Diploma - undefined
North Rowan HS
Spencer, NC06.2013
Completed Credits - Business Administration And Management
Southwest Community College
Macon, NCSkills
- Microsoft Office products
- Assistant Administrative Coordinator
- Certified Leader
- National Forest Service Special Uses Hall Representative
- Proficient knowledge in
- Proficient computer and keyboarding skills
- Proficient in using general office computers, software, and peripheral equipment
- Basic Math
- Business Management
- Office Management
- Critical Thinking
- Time Management
- Learning Strategies
- Cooperative Attitude
- Marketing campaign management
- SEO
- PeopleSoft
- Retail marketing
- Creative direction
- Market analysis
- Web analytics
- Business development
- Marketing campaigns
Certification
- OPAC Certified & OSHA Safety Training
- Petty Cash Office Proficiency Assessment and Certification
- Bank Deposit & Reconciliation Office Proficiency Assessment and Certification Basic Math Office Proficiency Assessment and Certification
- Clerical Skills Certification
- Human Resource Development Certification
- Microsoft Office Products (Word, Excel, PowerPoint) Certification
- Computer IT Training
Timeline
Voice Actor
MV Productions
04.2023 - Current
Assistant Store Manager
T-Mobile
01.2023 - 05.2023
Corporate Sales Manager
Summit Marketing
05.2022 - 12.2022
Delivery Driver
Door Dash
03.2021 - 07.2021
Administrative Assistant
Yorkville Cooperative
09.2020 - 03.2021
Shift Supervisor
Barista, Starbucks
01.2020 - 08.2020
Resource Assistant
National Forest Service, Lyndon B. Johnson Job Corps
10.2018 - 06.2019
Store Manager
Beach N Vapes LLC
01.2016 - 04.2018
Sales Representative And Shift Lead
Magic Mart
10.2013 - 11.2015
High School Diploma - undefined
North Rowan HS
CEO
ComCo Theatre
2023 - Current
Certification In Business Administration - Business Administration
Lyndon B Johnson Job Corps
Completed Credits - Business Administration And Management
Southwest Community College