Jon Mortimer
Cayce,SC
Summary
Accomplished Operations Director at Target, adept in spearheading strategic growth and operational excellence. Expert in fostering workforce planning and staff development, leading to top-tier performance metrics. Cultivated a culture of continuous improvement, achieving a significant turnaround in safety and productivity. Skilled in cost reduction and stakeholder collaboration, ensuring optimal operational efficiency and team empowerment.
Overview
19
19
years of professional experience
Work History
Operations Director
Target
02.2022 - Current
- Developed strategic plans for business growth, enabling the building to achieve and exceed its Team, Safety, Quality, Delivery, and Cost Metrics
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Led, supervised and provided strategic direction for workforce of 450 employees.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.
- Mentored multiple executives, providing guidance and support that led to enhanced professional development and increased job satisfaction.
- Built strong relationships with stakeholders at all organizational levels, fostering collaboration between departments for optimal results.
Senior Area Operations Manager
Target
08.2019 - 02.2022
- Improved operational efficiency by streamlining processes and implementing best practices.
- Facilitated smooth transitions during organizational changes by maintaining open lines of communication with all stakeholders.
- Spearheaded process improvement initiatives that streamlined workflows resulting in increased operational efficiency.
- Reduced operating costs through effective resource management and budget controls. Inbound Department Safety and productivity went from second last in the network to Top 3.
Operations Manager
Target
06.2005 - 08.2019
- Supervised operations staff and kept employees committed to company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor of Science - Business Information Technology
Virginia Tech
Blacksburg, VA05.2004
Skills
- Operational Excellence
- Standard Operating Procedures
- Staff Management
- Staff Training and Development
- Continuous Improvement
- Workforce Planning
- Warehouse Management
- Cost Reduction
- Recruiting employees
Timeline
Operations Director
Target
02.2022 - Current
Senior Area Operations Manager
Target
08.2019 - 02.2022
Operations Manager
Target
06.2005 - 08.2019
Bachelor of Science - Business Information Technology
Virginia Tech