Jon Murphy
Glenwood,IL
Summary
An efficient and experienced leader who offers advanced knowledge of business operations and many years of progressive experience. Verifiable background overseeing business plans, operations, and managing teams. Polished in navigating deadlines to keep staff compliant, professional, and on schedule.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Assistant Director
Allied Universal Security Services
Chicago, Illinois
08.2025 - Current
- Coordinated training programs for security personnel, enhancing operational effectiveness and preparedness.
- Managed client relationships, addressing concerns and ensuring service satisfaction.
- Oversaw incident reporting processes, ensuring timely documentation and follow-up actions.
- Supervised recruitment process, including interviewing candidates and onboarding new hires, to build a skilled and effective team.
- Trained staff on safety practices and emergency preparedness plans.
- Conducted needs assessments and collaborated with leaders to identify challenges and implement targeted improvements.
Assistant Director of Security
Titan
11.2023 - Current
- Oversaw daily security operations, ensuring effective monitoring of surveillance systems and conducting regular patrols to enhance safety.
- Developed and enforced security protocols to safeguard against theft, vandalism, and unauthorized access, strengthening overall security posture.
- Conducted investigations into security incidents and prepared comprehensive incident reports.
- Collaborated with law enforcement agencies and external partners for security matters.
- Partnered with management to refine and enhance security procedures, improving response times and incident management.
- Conducted performance evaluations and provided constructive feedback to team members.
Security Manager
Thalia Hall/ Money Gun
04.2024 - 07.2026
- Managed daily security operations, overseeing staffing, deployment, training, and payroll to ensure effective security coverage
- Developed security team SOP, recruited and trained all staff, establishing a fully operational security team
- Coordinated with law enforcement agencies and other external partners.
- Conducted performance evaluations and provided constructive feedback to team members.
Field Supervisor
Silverstar Protection Group
12.2022 - 09.2023
- Supervised security personnel to enhance daily operational effectiveness.
- Conducted site inspections to verify adherence to security protocols and meet client expectations.
- Trained and guided security officers to improve team competency and performance.
- Responded to security incidents, emergencies, and client inquiries.
- Provided on-the-job training and guidance to security officers.
- Conducted performance evaluations and provided constructive feedback to team members.
- Collaborated with management to implement improved security procedures.
Security Analyst
Allied Universal
Chicago, United States
11.2018 - 09.2022
- Evaluated team performance and delivered constructive feedback to enhance skills and productivity.
- Coordinated with law enforcement and emergency services during security incidents or emergencies.
- Conducted regular checks and inspections of security equipment to ensure proper functioning.
- Demonstrated strong multitasking skills while managing various security operations.
- Compiled detailed reports on system functionality, access log audits, and business continuity to inform security strategies.
- Supported on-site security personnel and staff during operations, ensuring effective response to security protocols.
- Assisted security personnel and staff during operations.
- Worked in Chicago, managing security operations across multiple sites.
Security Supervisor
Titan Security
Chicago, United States
08.2016 - 05.2018
- Coordinated job roles and functions among employees to enhance operational efficiency.
- Provided residents with assistance regarding any safety concerns or questions.
- Trained and mentored new hires to ensure effective integration into the team.
- Assisted residents with safety concerns or questions to promote a secure living environment.
- Welcomed residents and visitors warmly at the entrance.
- Assisted in organizing community events in Chicago.
Lieutenant
Andy Frain
Chicago, United States
08.2014 - 04.2016
- Managed payroll process and distributed paychecks to ensure timely employee compensation.
- Led the team, promoting and achieving staff success.
- Coordinated recruitment and training of new employees while monitoring patrols and increasing awareness among staff.
- Chicago
Education
Bachelor of Science - Criminal Justice
Millikin University
Decatur, IL 07.2010 - 05.2014
Skills
- Incident management
- Security procedures
- Client Relationship Management
- Project Management Skills
- Risk management
- Time Management Skills
- Multitasking Skills
- Problem-Solving Skills
- Leadership training
Languages
- Spanish
- Arabic
Timeline
Assistant Director
Allied Universal Security Services
08.2025 - Current
Security Manager
Thalia Hall/ Money Gun
04.2024 - 07.2026
Assistant Director of Security
Titan
11.2023 - Current
Field Supervisor
Silverstar Protection Group
12.2022 - 09.2023
Security Analyst
Allied Universal
11.2018 - 09.2022
Security Supervisor
Titan Security
08.2016 - 05.2018
Lieutenant
Andy Frain
08.2014 - 04.2016
Bachelor of Science - Criminal Justice
Millikin University
07.2010 - 05.2014