Jon Newell
Girard
Summary
A dynamic leader with a proven track record at Newell Automotive, I excel in operations management and customer service, enhancing satisfaction and streamlining processes for cost reduction. Skilled in inventory management and sales negotiation, I've achieved significant efficiencies and fostered strong supplier relationships, driving operational excellence and team productivity.
Overview
24
24
years of professional experience
Work History
Owner/ Operator
Newell Automotive
01.2015 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Mechanic Manager
Prime Tech
01.2001 - 09.2021
- Improved customer satisfaction by maintaining clear communication throughout the repair process and providing detailed explanations of work performed.
- Managed inventory effectively to ensure availability of necessary parts while minimizing costs associated with excess stock.
- Created a safety-focused work environment by enforcing strict adherence to safety regulations and conducting regular inspections of equipment and facilities..
- Developed strong relationships with parts suppliers, negotiating competitive pricing and securing expedited deliveries for critical components.
Education
High School Diploma -
Labette County High School
Altamont, KS05-1989
Skills
- Operations management
- Documentation and reporting
- Sales negotiation
- Inventory management
Timeline
Owner/ Operator
Newell Automotive
01.2015 - Current
Mechanic Manager
Prime Tech
01.2001 - 09.2021
High School Diploma -
Labette County High School
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