Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jon Osborne

Rochester,NH

Summary

Enthusiastic team player with broad knowledge base and skill set. Highly accomplished customer service representative who builds strong rapport with customers.

Professional logistics specialist with solid background in shipping and receiving operations. Adept at inventory management, order processing, and maintaining accurate records. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen eye for efficiency and accuracy.

Overview

24
24
years of professional experience

Work History

Shipping and Receiving Clerk

Sig Sauer
12.2020 - 07.2025
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Field Service Technician

Hill Rom
08.2014 - 12.2020
  • Service, deliver and instruct medical staff on various types of healthcare beds and therapy systems.
  • Prioritize calls and coordinate with customers and service centers for installation and pickup of products.
  • Advise medical staff on selecting appropriate equipment to suit their needs.
  • Provide in-service training to medical staff on products.
  • Build strong rapport with existing and new customers.
  • Learn and adhere to extensive company and customer policies and procedures.

Home Medical Equipment Technician

Keene Medical Products
01.2012 - 08.2014
  • Service, deliver, and train end users on wide variety of oxygen related equipment, beds and therapy surfaces, mobility products and other home medical items.
  • Adhere to medical standard guidelines.

Sales Service Representative

Ecolab
08.2009 - 12.2011
  • Technical service and sales of Ecolab equipment and chemicals in the restaurant and hospitality areas, as well as healthcare environments.
  • Installation and servicing of dish washers and chemical dispensers. Servicing of dispensing equipment for laundry, housekeeping and pools.

Technical Service Representative for Northern New England

Vivax Medical Corp.
07.2006 - 08.2009
  • Managed all aspects of rental, sales, service of Vivax enclosures and mobility systems to hospitals and long term care facilities.
  • Initiated sales calls, provided training and in-servicing of equipment to medical staff and employees. Delivered, set up, and serviced equipment and accounts throughout New England.
  • Tracking and reporting of activity via laptop, web based office environment and other technologies.

Therapy Services Representative

Hill Rom
07.2001 - 07.2006
  • Delivery and service of medical equipment.
  • Team leader; responsible for delegating and implementing tasks and procedures. Scheduling and prioritizing various types of deliveries, emergency repairs and other tasks in a 24 hour operation center.

Education

Air Force Technical Training & Air Force Community College

Some College (No Degree) - Business Economics

New Hampshire Technical Institute
Concord, NH
2000

High School Diploma -

Farmington High School
Farmington, NH
06.1978

Skills

  • Attention to detail
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Heavy lifting
  • Teamwork and cooperation
  • Package handling
  • Effective communication
  • Warehousing operations
  • Punctual and reliable

Timeline

Shipping and Receiving Clerk

Sig Sauer
12.2020 - 07.2025

Field Service Technician

Hill Rom
08.2014 - 12.2020

Home Medical Equipment Technician

Keene Medical Products
01.2012 - 08.2014

Sales Service Representative

Ecolab
08.2009 - 12.2011

Technical Service Representative for Northern New England

Vivax Medical Corp.
07.2006 - 08.2009

Therapy Services Representative

Hill Rom
07.2001 - 07.2006

High School Diploma -

Farmington High School

Air Force Technical Training & Air Force Community College

Some College (No Degree) - Business Economics

New Hampshire Technical Institute

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