Jon-Paul Siegel
Watertown,WI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Clamp Truck Operator
Quad Graphics
05.2018 - Current
- Adjusted machinery and notified supervisors of malfunctions.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Customer Service Representative
Borderline BP
02.2013 - 05.2018
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies and services.
- Maintained up-to-date knowledge of product and service changes.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Trained staff on operating procedures and company services.
Education
High School Diploma -
Watertown High School
Watertown, WI06-2013
Skills
- Load securing
- Loading dock operations
- Pallet stacking
- Phone etiquette
- Multitasking and organization
- Decision-making
- Customer service
- Conflict resolution
- Data entry
Timeline
Clamp Truck Operator
Quad Graphics
05.2018 - Current
Customer Service Representative
Borderline BP
02.2013 - 05.2018
High School Diploma -
Watertown High School
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