Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Underwriting position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Owner
PG Pools
08.2015 - 05.2023
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Prepared bank deposits and handled business sales, returns and transaction reports.
Full Time Employee
Lowes Home Improvment
05.2012 - 08.2015
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Utilized upselling techniques to promote additional products and increase sales.
Trained and supervised new employees to use selling strategies and apply best practices.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Store Manager
Hibbett Sporting Goods
10.2010 - 04.2012
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.