Jon Quirin
Summary
Experienced support/quality Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances. Extensive experience in conflict resolution and utilizing communication skills.
Overview
32
32
years of professional experience
Work History
Administrator Field Support/ Quality
Toyota Motors North America
2015.03 - Current
- Selected as an SME to support Puerto Rico and Dallas PDC WMS launch. Trained office staff and team members in WMS functions both prior to and during launch.
- Responsible for a variety of HR duties including, Onboarding/I9/Mytime/OTD entries.
- Maintained personnel records and updated internal databases to support document management.
- Resolve dealer issues by speaking with parts managers and assisting with shipment tracking info and helping with ordering problems.
- Liaison between dealer and carriers concerning quality of shipments as well as providing feedback on dealer concerns.
- Responsible for quality (Damages/Errors/Denials) and provide weekly updates to both local and senior management.
- Responsible for processing and training e-commerce orders.
- Participate in both delivery hub and dealer visits to better understand concerns from both carrier and dealers to help make improvements.
- Attended TJI (Toyota Job Instruction) training at NAPCK to develop standardized training for all areas.
Team Leader
Toyota Motors North America
2012.11 - 2015.03
- Delegated daily tasks to team members to optimize group productivity.
- Responsible for ensuring dock due times and correct departure time for outbound trucks.
- Held team meetings to allow team members to voice concerns regarding specific jobs or management concerns.
- Dispatched batches and picked batches as needed.
- Was selected as WMS trainer to help train all PDC's in transitioning from manual to automated picking and stock keeping processes.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Picking Lead
Toyota Motors North America
2000.07 - 2012.11
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Police Officer
Carol Stream Police Dept.
1992.09 - 1999.01
- Searched vehicles, buildings, homes and property for evidence and stolen property.
- Investigated criminal and traffic offenses.
- Made arrests for violations of criminal laws.
- Mediated domestic-related disturbances and protected victims from harm.
- Conducted field sobriety tests and was a certified breathalyzer operator.
- Was selected to be evidence technician.
- Gathered preliminary investigation information as first responder to crime scenes.
- Apprehended suspects, prepared case reports and testified in courtroom hearings.
Education
Bachelor of Science - Criminal Justice
Southern Illinois University Carbondale
Carbondale, IL05.1992
Associate of Science - Criminal Justice
Waubonsee Community College
Sugar Grove, IL05.1990
Skills
- Conflict resolution
- Customer service
- Communication skills
- Relationship Development
Timeline
Administrator Field Support/ Quality
Toyota Motors North America
2015.03 - Current
Team Leader
Toyota Motors North America
2012.11 - 2015.03
Picking Lead
Toyota Motors North America
2000.07 - 2012.11
Police Officer
Carol Stream Police Dept.
1992.09 - 1999.01
Bachelor of Science - Criminal Justice
Southern Illinois University Carbondale
Associate of Science - Criminal Justice
Waubonsee Community College
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