JON RYLAND
Theodore,AL
Summary
Goal-oriented individual with experience in greeting a high volume of customers and providing personalized merchandise recommendations based on unique requirements. Possesses extensive knowledge of products and their functions, enabling effective promotion of sales and accurate maintenance of transaction records.
Overview
12
12
years of professional experience
Work History
Parts Assistant
Advanced Auto Parts
11.2023 - Current
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Maintained clean and neat parts counter and sales floor.
- Prioritized tasks effectively during high-volume periods, ensuring all customers received prompt attention without sacrificing quality of service.
- Conducted regular inventory audits, maintaining accurate records and minimizing discrepancies between physical stock levels and database entries.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Assisted customers with identifying correct parts for their vehicles, utilizing product knowledge and catalog resources.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained extensive understanding of common problems and methods for repair.
- Examined returned parts for defects and exchanged defective parts or refunded money.
Cook
Dick Russell's
10.2022 - Current
- Maintain clean and organized work areas at all times to bring safety and quality to food preparation process
- Prepare multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Prepare food items in compliance with recipes and portioning control guidelines
- Check for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Instruct new staff in proper food preparation, storage, use of kitchen equipment and sanitation
Driver
HCL Contracting
08.2018 - 05.2022
- Maintained daily, legible DOT log book and submitted corresponding documents
- Operated with safety and skill to avoid accidents and delays
- Operate excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures
- Performed root-cause analysis on defective components, disassembling them to identify issues and completing necessary repairs
- Researched and implemented facility and equipment upgrades
Batch Plant Operator / Driver
Chemstation - Gulf Coast
06.2013 - 04.2018
- Increased company's production by150% each year, awarded most improved location
- Tested products or subassemblies for functionality or quality and troubleshoot problems with equipment, devices, or products
- Reviewed production schedules and streamlined processes
- Inspected finished products for quality and adherence to customer specifications
- Safely used various machinery and forklifts during chemical drumming operations
- Stored, retrieved, mixed, and monitored chemicals used in production process
- Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing
- Coordinated with other departments on timely delivery of raw materials for production
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid accidents
- Entered data into batch ticketing system and checked information for accuracy
- Managed procurement and installation of chemical equipment for various industrial applications
Education
Industrial Plant And Processing Technology
Bryant Career Technical Center
Irvington, AL05.2005
High School Diploma - undefined
Theodore High School
Theodore, AL05.2005
Skills
- Equipment Operation
- Quality Assurance and Control
- High-Volume Production Capabilities
- New Hire Training
- Hazardous Chemicals
- Problem-solving skills
- Technical Documentation
- Vendor Coordination
- Hydraulic Pumps
- Repair Knowledge
- Shipping and receiving
- Stock control
Timeline
Parts Assistant
Advanced Auto Parts
11.2023 - Current
Cook
Dick Russell's
10.2022 - Current
Driver
HCL Contracting
08.2018 - 05.2022
Batch Plant Operator / Driver
Chemstation - Gulf Coast
06.2013 - 04.2018
High School Diploma - undefined
Theodore High School
Industrial Plant And Processing Technology
Bryant Career Technical Center