Experienced Restaurant Team Member with six years in service industry. Talented at customer service and knowledge of product. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
4
4
years of professional experience
Work History
Restaurant Team Leader
El Basha Restaurant
Worcester, MA
12.2019 - 05.2021
Greeted and interacted positively with customers, promoting specials and providing information on key menu offerings.
Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Organized implementation of seasonal decor, displays, and menus.
Identified issues, analyzed information and provided solutions to problems.
Monitored food preparation, production and plating for quality control.
Restaurant Server
El Basha Restaurant
Worcester, MA
01.2018 - 08.2019
Greeted new customers, discussed specials and took drink orders.
Restaurant Busser
El Basha Restaurant
Worcester, MA
01.2016 - 01.2017
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.