Jon Sankey
Panama City
Summary
Banking professional with extensive experience at Ameris Bank, excelling in team leadership and problem-solving. Proven track record in enhancing customer satisfaction and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Branch Manager
Ameris Bank
Panama City
05.2022 - Current
- Supervised daily operations to ensure compliance with company policies.
- Implemented marketing strategies to promote branch services within the community.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
Assistant Branch Manager
Ameris Bank
Lynn Haven
04.2020 - 05.2022
- Fostered a positive work environment through team-building initiatives and communication.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Developed strategies for increasing customer satisfaction levels and improving service quality.
Personal Banker
Ameris Bank
Panama City
10.2013 - 04.2020
- Assisted clients with account inquiries and banking services.
- Processed loan applications and explained terms to clients.
- Educated customers on financial products and services available.
Branch Service Leader
Regions Bank
Panama City Beach
07.2012 - 07.2013
- Led daily branch operations and ensured efficient service delivery.
- Trained and mentored team members
- Supervised cash handling operations for vault integrity and security.
Teller
Regions Bank
Panama City Beach
08.2011 - 07.2012
- Processed customer transactions accurately and efficiently.
- Managed cash drawers, ensuring proper balancing and security.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Customer Service Lead
Winn-Dixie
Panama City Beach
02.2009 - 07.2011
- Trained and mentored new employees
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Operated cash registers and processed customer transactions efficiently.
Education
High School -
Lowndes High School
Valdosta, GASome College (No Degree) -
Gulf Coast State College
Panama City, FLSkills
- Team leadership
- Problem solving
- Effective communication
- Time management
Certification
Notary Public – State of Florida
References
References available upon request.
Timeline
Branch Manager
Ameris Bank
05.2022 - Current
Assistant Branch Manager
Ameris Bank
04.2020 - 05.2022
Personal Banker
Ameris Bank
10.2013 - 04.2020
Branch Service Leader
Regions Bank
07.2012 - 07.2013
Teller
Regions Bank
08.2011 - 07.2012
Customer Service Lead
Winn-Dixie
02.2009 - 07.2011
High School -
Lowndes High School
Some College (No Degree) -
Gulf Coast State College