Jonathan Shafer

• rick watkins hvac manager -8105882083
• 
  
• Worked in the Developed control system solutions department and managed and installed control system for Serviced HVAC equipment equipment.
• On weeks I was on-call I would also work on Performed refrigeration maintenance, Serviced rooftop units, and Conducted electrical work system
• Performed plumbing, electrical, hvac, controls, and refrigeration tasks while cross-training in all departments.
• Diagnosed mechanical faults and restored equipment performance using schematics and diagnostic tools.
• Performed preventive maintenance on HVAC and mechanical systems to support reliable operation.
• Inspected components, identified wear, and replaced defective parts to prevent service interruptions.
• Troubleshot electrical and mechanical issues, resolving breakdowns with minimal downtime.
• Coordinated with customers to explain findings, recommend repairs, and schedule follow-up service.
• Explained diagnostic findings to customers and outlined repair or service options.
• Calibrated equipment settings to meet operational specifications and customer requirements.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

• office manager -cecelia -8109649923

• Maintained irrigation systems and implemented improvements as a service technician.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
• Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.

irrigation manager georgia laduke -810461-9772

• Service technician who maintained systems and made improvements.
• Diagnosed irrigation system failures and performed timely repairs on pumps, valves, controllers, and wiring.
• Inspected sprinkler zones for leaks, coverage issues, and pressure problems to restore reliable operation.
• Installed irrigation components, including heads, tubing, timers, and control systems, following service specifications.
• Calibrated controllers and adjusted watering schedules to improve system efficiency and site performance.
• Troubleshot electrical and mechanical issues using test equipment, hand tools, and service procedures.
• Maintained service records, parts inventory, and work orders to support accurate field operations.
• Trained junior technicians on repair methods, safety practices, and equipment handling standards.
• Coordinated customer service visits, communicated repair needs, and resolved field issues professionally.

• Staff during employemnt no longer works at location
• 
  
• Directed restaurant operations, ensuring consistent service, food quality, and guest satisfaction.
• Coached shift leaders and crew, improving accountability, productivity, and operational consistency.
• Trained crew members on procedures, safety standards, and customer service expectations.
• Enforced food safety, sanitation, and cleanliness standards throughout front counter and kitchen areas.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Reviewed cash handling, register accuracy, and daily reconciliation to protect revenue integrity.

completed hvac course and studied thermodynaics