Jon Skoog
Oakland,CA
Summary
Results-driven leader experienced in strategic oversight and team collaboration. Delivered organizational success through effective problem-solving and adaptability, while managing project development and process improvement. Committed to driving business growth and fostering a positive work environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Associate Director, Infrastructure Services
Revance Therapeutics, Inc.
2024.03 - 2025.11
- Manage IT Infrastructure and the team that supports Azure Cloud, Active Directory, Backup and Monitoring and Network Operations
- Manage Microsoft Azure cloud infrastructure: All Enterprise application SSO and SCIM, Application registration, DNS, Virtual Machine, Network, etc.
- Managed network operations including firewall, switch, router, WAP/WiFi, ISP, and RADIUS to ensure seamless connectivity and security.
- Endpoint Management Administration – Manage SCCM and support deployment and migration to Intune and JAMF
- RVS Administrator – Manage and administer the VMWare Infrastructure, Virtual Machines and Security
- Backup Administrator – Manage backup, restore and security role operations
- Processed IT operations vendor invoice renewals and negotiated renewal terms and licensing to optimize vendor relationships and service agreements.
- Maintained qualified state of infrastructure systems as author, contributor, reviewer, and tester; collaborated with QA and Validation on IT SOPs, CRs, CAPAs, DRs, and test scripts, while conducting user and system audits.
- Review and reduce the cost of IT Services and Applications
Senior Manager, Infrastructure Services
Revance Therapeutics, Inc.
2019.12 - 2024.03
- Managed IT infrastructure, including Active Directory, DNS, DHCP, ensuring system reliability and security.
- Manage Microsoft Azure: VM, Resource Group, SSO
- Endpoint Management Administration – Manage SCCM, Windows Endpoint Manager, JAMF, package deployment
- RVS Administrator – Manage the VMware. Infrastructure, Virtual Machines and Security Roles. Assisted with the qualification of VMWare
- Backup Administrator – Manage Backup, Restore and security role operations as well as contribute to the qualification of the Acronis, Druva & Robocopy backup systems
- Manage the offsite Network Operations Center staff in addition to the IT Consulting staff
- Managed vendor relationships and processed IT operations vendor invoices to maintain operational continuity.
- Assisted in qualification efforts as author, contributor, reviewer, and tester. Collaborated with QA and validation teams to develop IT SOPs, change requests, corrective and preventive actions, disaster recovery plans, and test scripts.
Senior Systems Engineer / Consultant
Convergent Computing (CCO)
2000.08 - 2019.12
- Senior Systems Engineer for one of the Premier Microsoft Gold Partners worldwide
- Experience with compliance processes related to CAPAs and Deviations
- Remediated overdue CAPAs to ensure compliance with IT processes
- Led investigations for deviations root cause analysis
- Worked as Certified System Center Configuration Manger SME on many Deployments, Upgrades and cleanup projects. Tasks included
- Upgrades and deployments from SMS – SCCM 1803
- SCCM Operating System Deployments for Windows XP ,Windows 7, Windows 8 and Windows 10
- Software package creation and deployment
- Developed customized reports to support enhanced decision-making
- Worked as Certified System Center Operations Manger SME on many Deployments, Upgrades and cleanup projects. Tasks included
- Upgrades and deployments from MOM 2005 through SCOM 1706
- Management Pack deployment and configuration
- Custom Dashboards, Rules, Management Packs and reporting
- Worked as System Center Data Protection Manger SME on many Deployments, Upgrades and cleanup projects. Tasks included
- Upgrades and deployments from SCDPM 2007 through SCDPM 1706
- Support restore scenarios from full Server Disaster Recovery to User file level restores.
- Microsoft Hyper-V and VMWare ESX deployment and support
- Deployed standalone and clustered Hyper-V servers
- Managed and maintained VMWare ESX environments
- Performed P2V migrations
- Worked as Microsoft Exchange SME on many Deployments, Upgrades and cleanup projects. Tasks included
- Support for O365 Migrations
- Stand-alone and clustered Deployments, Upgrades, and migrations for exchange 5.5 through Exchange 2012 R2.
- Deploy Exchange Archiving Server
- Deploy and support Exchange 2010 Litigation Hold
- Performed Active Directory health checks and managed DNS and DFS cleanup services
- Active Directory Migrations from Windows Server NT4.0 – 2012 R2
- Active Directory Health Checks and remediation including cleanup and management of the following associated services DNS, NTP, FRS, DFS
- Configure AD Sites and Services to best match clients topology
Education
Federal Select Agent -
2026-06
MCSE Certification Training - undefined
MTI
Sacramento, CA2000-01
BS - Business Management
California State University – Chico
1994-01
Skills
- Project management
- Strategic leadership
- Decision-making
- Team collaboration and leadership
- Infrastructure management
- Analytical thinking
- Team development
Certification
- MCSE: Private Cloud
- MCSA: Windows Server 2012
- MCSA: Windows Server 2008
- MCITP: Server Administrator on Windows
- MCTS: Windows Server 2008 Active Directory
- Certified Information Systems Security Professional (CISSP)
- MCTS: System Center Configuration Manager
- MCTS: System Center Operations Manager
- MCTS: Windows Server 2008 Server Virtualization
- MCTS: Windows Server 2008 Network Infrastructure
- HP STAR Certified Systems Engineer - Emphasis in HP Netserver
- Full Microsoft Certification transcripts available on request
Publications – Contributing Writer
- Microsoft Windows Server 2008 R2 Unleashed
- Windows Server 2003 Insider Solutions
Timeline
Associate Director, Infrastructure Services
Revance Therapeutics, Inc.
2024.03 - 2025.11
Senior Manager, Infrastructure Services
Revance Therapeutics, Inc.
2019.12 - 2024.03
Senior Systems Engineer / Consultant
Convergent Computing (CCO)
2000.08 - 2019.12
MCSE Certification Training - undefined
MTI
BS - Business Management
California State University – Chico