Open To Work
Jon Smith
Clearfield,UT
Judge a man by his questions rather than his answers.
Voltaire
Summary
Manufacturing professional with proven expertise in leading production teams and optimizing processes. Adept at troubleshooting, quality control, and ensuring compliance with safety standards. Strong focus on collaboration, adaptability, and delivering results. Skilled in equipment maintenance, process improvement, and team leadership. Reliable and responsive to changing needs.
Overview
24
24
years of professional experience
Work History
Medical Courier
Wholesome
Bountiful, UT
03.2026 - Current
- Delivered medical cannabis efficiently, ensuring timely transportation and adherence to safety protocols.
- Managed inventory control, using tracking apps to optimize delivery routes and minimize delays.
- Collaborated with dispatch, management and driver leads to coordinate logistics for flawless patient experience.
- Trained junior couriers on best practices for safe handling and transportation of medical items.
Lead Manufacturing Technician 3
Northrop Grumman Mission Systems
Salt Lake City, UT
06.2024 - Current
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Developed and implemented mentorship programs for eight junior technicians to enhance overall team capabilities.
- Developed and implemented process improvements, streamlining production workflows.
- Managed equipment maintenance schedules, reducing downtime and operational disruptions.
- Directed comprehensive root cause analysis efforts aimed at identifying and mitigating recurring issues to enhance product quality.
- Directed daily activities on production floor, maintaining efficiency in task completion and strict quality control measures.
- Collaborated with engineering teams to troubleshoot equipment issues and optimize systems.
- Managed daily manufacturing processes to uphold safety protocols and maintain high-quality output.
Technical Lead
Danone NA
Salt Lake City, UT
03.2021 - 05.2024
- Uniloy University advanced training certified
- Train the Trainer Certified
- Technical trainer
- Forklift Certified, Trainer
- Preform Preventative Maintenance, including but not limited to mold removal, mold setup and alignment, replacing air and hydraulic hoses, air cylinders and glycol supply gauges.
- Preform mold setup and alignment with digital calipers to be within .002 - .004 tolerances.
- Preform monthly, bi-annually and annual tolerance checks for critical components.
- Optimized operations with proactive maintenance, minimizing unexpected equipment failures.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Informed maintenance of equipment malfunction quickly to minimize downtime.
- Analyzed quality checks, machine error messages and information to diagnose equipment problems.
- Set up blow mold and all associated equipment to minimize line changeover times.
- Resolved issues during startup and production while adhering to blow process sequence of operations.
- Followed start-up, production and cleaning protocols, as well as completed required logs and documentation.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
- Collaborated with internal teams to streamline operations across multiple shifts.
- Increased production efficiency by maintaining and repairing blow molding equipment promptly.
- Reduced downtime by troubleshooting and resolving mechanical issues in a timely manner.
- Led cross-functional teams to deliver complex technical solutions on time and within budget.
Receiving Lead
AmerisourceBergen
Salt Lake City, UT
11.2018 - 03.2021
- Regularly reviewed invoices and double-checked orders for controlled substances.
- Worked with inventory clerks and receivers to plan products to be put away.
- Corresponded with independent carriers to make arrangements and provide instructions for shipment and delivery of orders.
- Coordinated warehouse organization scheme and product placements.
- Helped inventory conduct cycle counts and yearly audits of inventories valued over 600 million dollars to identify and resolve discrepancies in records.
- Unloaded pallets and deliveries, and organized products in the warehouse.
- Double-checked cargo inventories and documentation for accuracy.
- Compiled and maintained records, GPS tracking, and customer billing data using Stream Servers.
- Improved productivity and process efficiency in the receiving area by implementing best practices.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Conducted research to address shipping errors and packaging mistakes.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Received incoming shipments, compared contents against associated records, and transmitted them to the proper department.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Warehouse Supervisor
Greencore Group
Salt Lake City, UT
02.2016 - 10.2018
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Supervised warehouse operations while managing 8 employees during 8-12 hour shifts.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Trained employees on equipment operation and safety protocols.
- Created and enforced detailed organization processes to increase quality service standards.
- Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
- Acted as liaison between company departments and warehouse teams.
- Assisted shipping management with delivery scheduling during busy periods, developing new skills in time management and team development while boosting warehouse efficiency.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Managed efficient transportation over several different supply chain needs across entire warehouse.
- Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Supervised warehouse operations by managing employees during shifts.
Operations Manager
FANX Aka Salt Lake Comic Con
Salt Lake City, UT
01.2015 - 09.2018
- Set and optimized policies to maintain efficiency and responsiveness to demands.
- Managed and allocated staff and material resources to meet production goals.
- Developed and implemented warehouse operations plans such as delivery routes, volunteering assignments along with loading and unloading strategies.
- Spearheaded department training for new volunteers to use from one event to next.
- Boosted team performance with enhanced volunteer evaluation processes.
- Planned and resourced personnel and logistics for several operations component exercises resulting in 30+ volunteers trained to act quickly in critical roles.
- Monitored volunteer productivity and optimized procedures to reduce time needed to set up FANX events.
- Monitored customer feedback to devise strategies and determine process improvements for better customer experiences.
- Developed strong relations with company associates, reducing turnover, keeping key players in leadership positions.
- Forged and cultivated productive relationships with community members and potential partners.
- Maintained constructive client and vendor relationships.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Built, supervised and mentored 6+ teams and leaders in key operations areas to ensure smooth performance from one event to next.
- Developed and maintained relationships with Pop Life owners and suppliers through continued communication.
- Streamlined and enhanced warehouse and operations systems by initiating key workflows.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Senior Level Loader
Associated Foods Distribution Center
Farr West, UT
11.2002 - 02.2016
- Improved efficiency in loading process by implementing effective organizational and prioritization strategies.
- Reduced load times for trucks by streamlining packing process and utilizing space effectively.
- Maintained safe work environment with proper handling techniques and adherence to safety protocols.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
- Operated forklifts and pallet jacks to load and unload products efficiently.
Education
Diploma - General Studies
05-1995
Skills
Trainer
Machining and production standards
Quality Checks
Lean manufacturing principles
Operational Efficiency
Logistics and Supply Chain Software
Operational Improvements
Operations Support
Operational Procedures
Operational Standards
Precision measurement
Machine operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Courier - Wholesome
03.2026 - Current
Lead Manufacturing Technician 3 - Northrop Grumman Mission Systems
06.2024 - Current
Technical Lead - Danone NA
03.2021 - 05.2024
Receiving Lead - AmerisourceBergen
11.2018 - 03.2021
Warehouse Supervisor - Greencore Group
02.2016 - 10.2018
Operations Manager - FANX Aka Salt Lake Comic Con
01.2015 - 09.2018
Senior Level Loader - Associated Foods Distribution Center
11.2002 - 02.2016
Ben Lomond High School - Diploma , General Studies