Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jon Snyder

Grand Rapids,MI

Summary

Dynamic Lube Technician with a proven track record at Performance Plus LLC, excelling in oil changes and brake systems. Recognized for exceptional customer service and meticulous attention to detail, I effectively streamlined processes, enhancing workshop efficiency and ensuring vehicle reliability. Committed to maintaining high standards of safety and quality in every task.

Overview

4
4
years of professional experience

Work History

Lube Technician

Performance Plus Llc
04.2022 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Greeted customers and answered questions about oil changes and other services.
  • Worked alone or in team-based systems to complete up to Number oil changes each day.
  • Cleaned automotive service bays and removed debris and Type to promote organized work environment.
  • Supported inventory management, ensuring availability of essential lubricants and parts for various vehicle models.
  • Assisted customers in selecting appropriate lubricants and services for their vehicles, based on manufacturer recommendations.
  • Contributed to safe working environment by adhering to health and safety protocols and reporting hazards.
  • Streamlined the lube technician process through diligent record-keeping on service histories and upcoming maintenance needs.
  • Kept detailed records of services performed, aiding in accurate tracking of vehicle maintenance history.
  • Ensured customer satisfaction by providing timely updates and transparent communication throughout service process.
  • Provided high-quality customer service, addressing concerns and explaining maintenance procedures clearly.
  • Enhanced vehicle performance by conducting thorough inspections and identifying critical maintenance needs.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Fostered positive and supportive team atmosphere, encouraging open communication and mutual respect among colleagues.
  • Improved service quality with meticulous attention to detail in every task, from basic oil changes to intricate lubrication work.
  • Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
  • Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
  • Reduced waiting times for customers, streamlining process of vehicle intake and service scheduling.
  • Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
  • Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Protected customer vehicles during service, employing careful handling and protective coverings to avoid damage.
  • Improved workshop efficiency, organizing tools and equipment for easy access during repairs.
  • Demonstrated adaptability, quickly learning new techniques and adapting to advances in automotive maintenance technologies.
  • Optimized vehicle performance and longevity, using high-quality lubricants and following manufacturer specifications closely.
  • Maintained cleanliness and order in service area, promoting professional work environment.
  • Ensured safety and reliability of vehicles with routine oil changes and filter replacements.

Kitchen Staff Member

Horrocks Market
10.2021 - 04.2022
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained high personal grooming standards and uniform presentation.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Monitored food temperature, discarding items not stored correctly.
  • Followed food safety practices and sanitation guidelines.
  • Assisted in setting up and breaking down kitchen stations.

Education

Diploma - Basics

East Kentwood High School
Kentwood, MI
05.2019

Skills

  • Replacing parts
  • Brake systems
  • Oil changes
  • Record keeping accuracy
  • Customer service
  • Attention to detail

Timeline

Lube Technician

Performance Plus Llc
04.2022 - Current

Kitchen Staff Member

Horrocks Market
10.2021 - 04.2022

Diploma - Basics

East Kentwood High School

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