Jon Snyder
Summary
Experienced and reliable Automotive technician, dedicated to providing excellent customer service. Organized, detail oriented, and experienced in properly handling customer inquiries and diagnosing automotive issues. Dedicated to increasing customer satisfaction by providing a positive customer experience. Several years of experience in various automotive makes and models with a proven track record of job success.
Overview
19
19
years of professional experience
Work History
Automotive Technician
R & B Car Company
South Bend, IN
06.2025 - 02.2026
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety compliance.
- Executed preventive maintenance on diverse automotive models to enhance reliability and customer satisfaction.
- Utilized diagnostic tools to identify malfunctions, reducing turnaround time for repairs.
- Mentored junior technicians in best practices and troubleshooting techniques, fostering team development.
Automotive Service Writer
Gates Chevrolet
South Bend IN
07.2023 - 06.2025
- Managed customer service inquiries to ensure timely communication and satisfaction.
- Coordinated work orders and scheduled appointments for efficient service delivery.
- Maintained accurate documentation of service records and customer interactions.
- Collaborated with technicians to assess repair needs and provide accurate estimates.
Automotive Technician
Byrider
06.2007 - 07.2023
- Remained up-to-date on the latest automotive technologies available to me
- Work in a fast paced environment
- Prepare work orders for parts availability, cost, and labor times
- Prioritizing workflow
Education
Diploma -
Clay High School
06-1988
Skills
- Fast Learner
- Time Management
- Leadership
- Ability to Work in a Team
- Strong work ethic
- Customer Service
- Engine repair
- Attention to detail
Timeline
Automotive Technician
R & B Car Company
06.2025 - 02.2026
Automotive Service Writer
Gates Chevrolet
07.2023 - 06.2025
Automotive Technician
Byrider
06.2007 - 07.2023
Diploma -
Clay High School