Jon Sorensen
Waite Park,USA
Summary
Diversified manager with a passion for people and ensuring all customers have a phenomenal experience with us. Focused on setting high expectations and raising standards. I am seeking to advance my skills and grow as a professional.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Texas Roadhouse
02.2024 - Current
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff. Monitor and reduce turnover.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Lead inventory to reduce food and liquor waste.
Restaurant Manager
Olive Garden
10.2019 - 02.2024
- Drove key performance indicators as the Service, Culinary, and LBO manager.
- Ensure departments are fully staffed and properly trained.
- Track inventory, invoices, and R&M costs.
- Follow and enforce standards to achieve the perfect guest experience.
- Create and execute proper cleaning/maintenance schedules for both the front and back of house.
- Build a culture that ensures guests and employees enjoy their experience while in the restaurant.
Load builder/ Team lead
RUAN Transportation
11.2017 - 07.2019
- Built efficient shipment loads and ensured product was delivered on time.
- Directed and helped staff to make sure product left the warehouse in a timely manner.
- Enforced all safety and precautionary measures were taken by staff.
- Worked with upper management to streamline picking and loading processes.
- Helped load, unload and pick product.
Server/Cook
Broadway Pizza
03.2014 - 05.2018
- Worked closely with our kitchen and service manager to make sure customers left happy.
- Learned how to create and serve specialty items for customers.
- Cleaning and simple repairs.
Store Manager
PUMA
12.2015 - 11.2017
- Trained and coached team members to create an optimal customer experience.
- Assisted our GM in creating schedules, ordering product and executing inventory.
- Conducted operations such as open, closing, and labor management.
- Worked closely with mall security to minimize theft and security issues
Education
Mechanical design
SCTCC, St. Cloud MN
St. Cloud, MN01.2015
Mechanical Engineering
University of North Dakota
Grand Forks, ND05.2014
Skills
- Excellent verbal and communication skills
- Phenomenal at building professional relationships
- Prioritizing and accomplishing tasks in a timely manner
- Solving problems efficiently and quickly
- Great at interviewing, selecting quality candidates and employee retention
- Budget planning
- Employee supervision
Timeline
Restaurant Manager
Texas Roadhouse
02.2024 - Current
Restaurant Manager
Olive Garden
10.2019 - 02.2024
Load builder/ Team lead
RUAN Transportation
11.2017 - 07.2019
Store Manager
PUMA
12.2015 - 11.2017
Server/Cook
Broadway Pizza
03.2014 - 05.2018
Mechanical design
SCTCC, St. Cloud MN
Mechanical Engineering
University of North Dakota
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