Dedicated management and sales professional with 20 years of experience in real estate lending and title insurance. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Mortgage Loan Originator
Contour Mortgage Corporation
Jacksonville, FL
02.2021 - Current
Interviewed applicants to assess loan requirements before suggesting offers.
Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
Increased self-driven sales volume by over 200% within first 18 months
Mortgage Loan Originator
VyStar Credit Union
Jacksonville, FL
03.2020 - 02.2021
Proactively identified solutions for customers experiencing credit issues.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Explained different types of loans pertaining to client situations.
Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Consistently managed pipeline of over 50 loans
Manager / Senior Title Examiner
Mason Title & Escrow Company / NETCO Title
Jacksonville, FL
04.2003 - 03.2020
Established and maintained operational standards for 7 locations
Worked diligently to resolve unique and recurring title issues, promoting loyalty and enhancing operations.
Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Spearheaded routine operations and training for employees
Monitored Examining teams' performance and provided mentoring to achieve personal and department production goals.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote productive working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.