Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jon Watkins

Wingate

Summary

Proven backroom associate at TJX with a track record of enhancing customer satisfaction and streamlining inventory management. Leveraged customer service prowess and receiving expertise to reduce waste by optimizing stock levels. Excelled in roles requiring flexibility and accuracy, establishing strong stakeholder relationships, and achieving exceptional service standards.

Experienced with inventory management and stockroom organization. Utilizes efficient processes to support operational goals. Knowledge of teamwork and adaptability in dynamic environments.

Knowledgeable [Desired Position] with solid background in managing stockrooms and ensuring efficient inventory organization. Proven ability to streamline processes and support team operations effectively. Demonstrated skill in inventory management and teamwork.

Overview

5
5
years of professional experience

Work History

Backroom Associate

TJX
07.2024 - Current
  • Received incoming merchandise and stored in correct stock locations.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Maintained orderly stockroom for ease of retrieval.
  • Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.

Associate

Lowes Hardware
07.2023 - 07.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Cashier

Food Lion
07.2020 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate in Engineering Technology - Software Engineering

South Piedmont Community College
Monroe, NC
07-2026

High School Diploma -

Central Academy of Technology And Arts
Monroe, NC
06-2021

Skills

  • Customer service
  • Receiving experience
  • Loading and unloading
  • Order picking

Languages

Japanese
Elementary

Timeline

Backroom Associate

TJX
07.2024 - Current

Associate

Lowes Hardware
07.2023 - 07.2024

Cashier

Food Lion
07.2020 - 07.2023

Associate in Engineering Technology - Software Engineering

South Piedmont Community College

High School Diploma -

Central Academy of Technology And Arts
Jon Watkins