Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jon White

Wauwatosa,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Assistant Funeral Director

Smith Family Funeral Home
Fallon, NV
08.2005 - 12.2023
  • Answered phones promptly; responded to customer inquiries in a professional manner.
  • Maintained records of client information, payments, and other pertinent documents.
  • Ensured the facility was clean and presentable before each service.
  • Assisted funeral director in coordination of services.
  • Led and directed funeral and graveside services.
  • Provided emotional support to grieving families during their time of need.
  • Consulted with families of deceased to make funeral arrangements.
  • Coordinated transportation of deceased to cemetery or crematorium.
  • Communicated with funeral attendees to provide information and facilitate organized services.
  • Removed deceased from place of death and transported to funeral home.
  • Organized chapels for visitations and maintained calm and orderly atmosphere.
  • Supervised funeral processions to direct cemetery parking.
  • Assisted in coordinating and scheduling services with families.
  • Prepared memorial materials, including service programs, and signage.
  • Conducted removals from hospitals, nursing homes, private residences.
  • Managed inventory of caskets, urns, clothing, and other merchandise in showroom.
  • Organized funeral details such as music, flowers, pallbearers, obituaries.
  • Prepared and distributed service programs for memorials and funerals.
  • Arranged floral offerings and lights around caskets.
  • Addressed all client questions and requests for information relating to funeral services and pricing.
  • Attended staff meetings; provided input when requested by management team.
  • Responded to inquiries from families regarding funeral arrangements.
  • Worked with outside vendors to ensure timely delivery of flowers and other items.
  • Obtained doctors' signatures on death certificate to complete insurance claim forms.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.
  • Delivered products to customer locations on time.

Command and Control Specialist

USAF
08.1998 - 07.2005
  • Ensured compliance with established policies, procedures, regulations, laws, and directives related to command post operations.
  • Coordinated efforts between multiple agencies during emergency situations.
  • Operated and monitored voice, data and alerting systems for U.S. Air Force.
  • Responded to alarms following established policies and protocols.
  • Monitored video displays and accessed control activities, fire systems and life safety systems.
  • Analyzed and delivered C2 traffic information to appropriate wing agencies.
  • Maintained and updated daily event logs and entry authority lists.
  • Managed the flow of information between units and higher headquarters using secure communications systems.
  • Gathered, controlled and destroyed communication materials.
  • Performed duties in high-stress environments requiring rapid decision-making.
  • Operated command and control center systems and equipment.
  • Assisted with the development of standard operating procedures for command post operations.
  • Used telecommunications systems, two-way radios and intercom system to communicate with teams.
  • Received, analyzed, deciphered and took action on time-critical HHQ alert messages.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

High School Diploma -

Churchill County High School
Fallon, NV
05-1998

Skills

  • Sales
  • Data Entry
  • Casket Preparation
  • Guest Interaction
  • Visitation Coordination
  • Cremation Experience
  • Guest Assistance
  • Chapel Preparation

Timeline

Assistant Funeral Director

Smith Family Funeral Home
08.2005 - 12.2023

Command and Control Specialist

USAF
08.1998 - 07.2005

High School Diploma -

Churchill County High School

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Jon White