Operations Manager with extensive experience at Bostwick Braun, specializing in supply chain logistics and process optimization. Achieved significant efficiency improvements through streamlined operations and effective inventory management. Strong analytical and problem-solving skills enhanced client engagement and fostered collaboration across multiple sites.
Overview
23
23
years of professional experience
Work History
Operations Manager
Bostwick Braun
Fort Wayne, Indiana
12.2024 - Current
Streamlined daily operations for multiple sites, enhancing efficiency in customer order processing.
Developed standard operating procedures for operational consistency.
Supervised all warehouse functions, including order entry, picking, packing, and shipping.
Executed comprehensive inventory management practices to track and control stock levels.
Led customer service efforts to address inquiries and resolve issues promptly.
Managed VMI drivers and accounts to support seamless supply chain operations.
Ensured fleet maintenance protocols are followed to uphold safety standards.
Scheduled freight based on demand and MRP for FTL, LTL, and expedited shipments.
Inspected incoming inventory in receiving department, including international shipments via ocean and air.
Executed 351 cycle counts monthly with 98.7% accuracy using ABC inventory method.
Trained warehouse staff on material handling processes to minimize shipping times.
Redesigned main warehouse layout to enhance flow, adding 400 pallet locations.
Implemented cardboard compactor to reduce waste and generate revenue from corrugate.
Promoted to Quality Site Manager on June 1, 2021, after successfully managing quality cases.
Distribution Supervisor/Logistics
Vera Bradley
Roanoke, IN
10.2011 - 08.2020
Supervised daily distribution operations to ensure timely order fulfillment.
Created reports on productivity metrics, labor hours used, and other relevant data points.
Coordinated with vendors regarding any discrepancies related to product availability or pricing.
Analyzed shipping data to identify trends and optimize delivery routes and schedules.
Oversaw transportation planning and scheduling for shipments.
Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
Assistant Facility Manager
Progressive Logistics Services
Fort Wayne, IN
12.2002 - 01.2010
Supervised activities of workers engaged in receiving, storing, and shipping products to maintain operational efficiency..
Proactively identified and solved complex strategy problems impacting business direction.
Handled personnel hiring, performance evaluations and disciplinary actions.
Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
Used various methods of lifting including forklifts, pallet jacks manual labor.
Trained new employees regarding warehouse procedures and standards.
Facilitated a 3PL with four production supervisors and approximately 40 hourly nonunion employees with the focus in unloading FTL freight at SUPERVALU Distribution Center in Fort Wayne, Indiana.
Drove continuous improvement of project delivery process by providing strong leadership for 5 new facilities across 5 different states.