Jonathan Will
Houston,TX
Summary
Hardworking Immigration Assistant experienced in challenging border protection work. Compassionate toward struggling individuals, firm in combatting illegal activity and unwavering in integrity. Fully versed in weapons and equipment common to field. Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Marco's Pizza
Tomball, TX
11.2023 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Team Member
Quick Quack Car Wash
Houston, TX
06.2023 - 11.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Vitamin Clerk
GNC - General Nutrition Centres
Houston, TX
08.2022 - 11.2022
- Verified and updated license plate information in California BATA toll road computer system
- Earned good attendance record and built reputation for being on time and ready to work.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Executed data verification to ensure expedient error detection.
- Maintained quality levels above minimums to support team productivity and efficiency.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
COVID-19 Screener
Harris County Public Health
Houston, TX
01.2020 - 02.2020
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
- Complied with safety and hand sanitation guidelines to maintain health and well-being of customers and other staff.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Counted cash drawer at end of shift and prepared bank deposits
Ramp Agent
Worldwide Flight Services
Houston, TX
01.2019 - 05.2019
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Collected, sorted and checked baggage tags against flight lists.
- Operated conveyor belts, push-back tractors, and aircraft tugs daily.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
Education
Bachelor of Science - Management
University of Phoenix
Online01-2020
Associate of Science -
Lone Star College Cy-Fair
Houston, TX01-2016
Some College (No Degree) - Aeronautical Engineering
US Air Force Academy
Colorado Springs, COSome College (No Degree) - Aircraft Maintenance Technician
Aviation Institute of Maintenance
Houston, TXSkills
- Legal knowledge
- Background Checks
- Interview techniques
- Cultural Awareness
- Continuous Process Improvement
- Integrity and Honesty
- Stress Tolerance
- Document analysis
- Compliance
- Organizational Skills
- Law Enforcement Collaboration
- Interpersonal Skills
- Teamwork and Collaboration
- Reliability
- Duty fees and taxes
- Professional Demeanor
- Law enforcement support
- Time management abilities
- Effective Communication
- Interpersonal Communication
- Government Regulations
- Adaptability and Flexibility
- Problem-Solving
- Professionalism
- Civil and criminal prosecution
- Attention to Detail
- Legal Codes
- Goal Setting
- Task Prioritization
- Relationship Building
- Continuous Improvement
- Decision-Making
- Application Review
- Team Collaboration
- Problem-solving abilities
- Active Listening
- Adaptability
- Time Management
- Cargo policies
- Written Communication
Affiliations
- Eagle Scout
Timeline
Delivery Driver
Marco's Pizza
11.2023 - Current
Team Member
Quick Quack Car Wash
06.2023 - 11.2023
Vitamin Clerk
GNC - General Nutrition Centres
08.2022 - 11.2022
COVID-19 Screener
Harris County Public Health
01.2020 - 02.2020
Ramp Agent
Worldwide Flight Services
01.2019 - 05.2019
Bachelor of Science - Management
University of Phoenix
Associate of Science -
Lone Star College Cy-Fair
Some College (No Degree) - Aeronautical Engineering
US Air Force Academy
Some College (No Degree) - Aircraft Maintenance Technician
Aviation Institute of Maintenance