Jona Collins
Tahlequah,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Embroidery Manager
DreamCatcher Sports
09.2018 - Current
- Evaluated employee performance and provided feedback and training as needed.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Coordinated with other departments to align production with customer requirements.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Social Worker Assistant
Cherokee Nation Indian Child Welfare
02.2018 - 09.2018
- Maintained impeccable case notes and documented activities
- Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
- Detailed residents' medical and social needs for personnel and arranged for appropriate services.
- Transported children and families as directed by child welfare worker or visitation coordinator.
Store Manager
DreamCatcher Sports
03.2016 - 02.2018
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Tag Agent
Cherokee Nation Tax Commission
02.2015 - 02.2016
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Organized and prepared tax and title documents to transfer ownership of property.
- Calculated and remitted state sales tax, service, and other charges.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Education
Bachelor of Science - Organizational Leadership
Northeastern State University
Tahlequah, OK12.2023
Skills
- Deadline Management
- Customer Service
- Time Management
- Scheduling Abilities
- Creative Problem Solving
- Production Planning
- Software Proficiency
- Attention to Detail
- Vendor Relations
- Critical Thinking
- Process Planning
- New Process Development
Timeline
Embroidery Manager
DreamCatcher Sports
09.2018 - Current
Social Worker Assistant
Cherokee Nation Indian Child Welfare
02.2018 - 09.2018
Store Manager
DreamCatcher Sports
03.2016 - 02.2018
Tag Agent
Cherokee Nation Tax Commission
02.2015 - 02.2016
Bachelor of Science - Organizational Leadership
Northeastern State University
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