A highly organized, efficient and detail-oriented professional with proven skills in successfully managing tasks, complex projects. and initiatives. An experienced communicator with excellent writing skills, adept at developing and maintaining strong interpersonal rapport with clients, vendors and stakeholders. A dedicated and enthusiastic team member, committed to the collaborative process and achieving shared goals and initiatives.
Overview
34
34
years of professional experience
Work History
Photographer
Jon A. Soliday Photography
05.2011 - Current
Create stunning limited-edition, fine art landscape prints.
Enhance client satisfaction by delivering high-quality images for various events and projects, including portraiture and documentary photography.
Collaborate with clients to understand their needs, goals and expectations, resulting in tailored photography services.
Proficient in digital, medium- and large-format film photography.
General Manager
Los Miradores Unit Owners' Association
01.2019 - 11.2023
Recruited to manage the finances, staff, budgets and daily operations of upscale condominium community.
Forecasted, developed and managed Operating and Capital budgets of approximately $1 Million annually.
Coordinated and managed the budgeting and successful completion of common area capital improvements, including but not limited to street repaving, structural repairs and maintenance and landscaping.
Developed, implemented and managed annual maintenance plans.
Wrote, negotiated and managed vendor contracts.
Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Enhanced Board and resident satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Established standard operating procedures that enhanced employee performance.
Implemented technology upgrades which resulted in increased workflow efficiency.
Developed and implemented all resident-facing communications.
Instrumental in increasing capital reserves by more than 200% within three years.
Client Relations Manager
Clemens & Associates
03.2016 - 12.2018
Strategized, implemented and managed business-development initiatives to attract and retain residential and commercial landscape maintenance clients.
Monitored company profitability by tracking job costs through development of multiple databases and spreadsheets.
Enhanced client satisfaction and increased customer retention by consistently addressing and resolving concerns in a timely manner.
Developed strong relationships with clients through regular communication and personalized attention.
Assisted in the development of marketing materials targeting potential clients.
Integral in acquisition and management of holiday decorating subsidiary with 100+ clients resulting in increased gross revenue creation.
Owner/Writer
Wordsmith Creative Services
01.1991 - 03.2016
Freelance creative consultation, branding, writing and media production management services.
Writing emphasis upon print and broadcast advertising, business-to-business, direct mail, marketing communications, special event promotions and corporate videos.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Associate Creative Director
Two Rivers Marketing
02.2005 - 04.2011
Managed multiple projects simultaneously, ensuring timely delivery of high-quality work within budget constraints.
Drove development of award-winning campaigns by championing innovative ideas and collaborating effectively with colleagues.
Lead role in creative development and execution of new business pitches.
Mentored junior writers and designers, fostering their professional growth and enhancing team productivity.
Established strong client relationships through clear communication, understanding of goals, and delivering on expectations.
Directed photoshoots and video productions for compelling visual content that resonated with target audiences.
Improved client satisfaction with creative solutions tailored to meet unique business objectives.
Evaluated and contributed to creative team ideas and translated into actionable project plans.
Created creative briefs and timeline to manage creative process from concept to completion.
Wrote for nearly all media, including print, broadcast, internet, business-to-business, business-to-consumer and direct mail.
Sr. Writer/Producer
Strategic America
03.1995 - 05.2001
Assisted with strategic planning of marketing and advertising campaigns for business-to-business and business-to-consumer clients.
Translated complex concepts into easily understandable text for various target audiences without compromising clarity or depth of meaning.
Adapted writing style to suit different platforms such as print publications, digital channels, or corporate communications materials.
Lead role in creative development and execution of new business pitches.
Wrote for nearly all media, including broadcast, print, internet, business-to-business, business-to-consumer and direct mail.
Education
Bachelor of Arts - Liberal Arts & Sciences
University of Iowa
Iowa City, IA
Professional Training
Awards And Recognition
Skills
Organized and detail-oriented
Collaborative, team-oriented attitude
Exceptional verbal and written communication skills
Operations management
Facility management
Project management
Budgeting and financial management
Leadership and team building
Vendor negotiations
Problem resolution
Film and digital photography
Proficient with photo-editing software (Adobe Photoshop and Lightroom)